Pet enthusiast with a strong passion for animal care.
Demonstrated flexibility in scheduling for emergency on-call support.
Exceptional leadership and organizational skills essential for multi-site management.
Outstanding verbal and written communication skills.
Basic understanding of Veterinary Center practices and operations.
1+ years of management experience in a veterinary or related multi-unit environment.
Bachelor's Degree is preferred.
Responsibilities
Model and promote the mission and culture of Destination Pet to your team.
Ensure high-quality guest care and exceptional customer service across all centers.
Conduct regular practice visits to assess operations and performance.
Analyze financial reports to inform strategic growth initiatives within the district.
Collaborate with leadership on staffing, hiring, and practice management functions.
Facilitate district compliance with health and safety regulations and laws.
Conduct weekly performance discussions with district leadership.
Benefits
Comprehensive health, vision, and dental insurance, including life insurance options.
Flexible work schedules promoting a healthy work-life balance.
401k matching to support long-term financial health.
Generous PTO policy for personal time off.
Discounts on pet care services and employer-sponsored pet insurance.
Clear pathways for leadership advancement within the organization.
Full Job Description
We are looking to hire a District Veterinary Director
REPORTS TO: Associate Vice President of Veterinary Operations
PAY :$105k - $120k /annually
CORE RESPONSIBILITES:
Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team.
Ensures that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams.
Conducts a minimum monthly practice visits or more often as needed to determine overall success.
Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned District.
Partner with Practice/ Hospital Leadership and/or District Veterinary Directors
Manage scheduling to ensure center leaders provide effective staff/doctor scheduling to meet the needs of clients, pets, staff, and business needs.
Partner with Recruiting and Practice/ Hospital Leadership on doctor hiring, retention, support, and compensation.
Analyzes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators and utilizes findings to inform business plans and identify growth opportunities across Practice/ Hospital Leadership team.
Motivates and Coaches Practice/ Hospital leadership and celebrates achievements with teams
Analyzes and delivers the results of the operational processes that directly impact the success of their assigned practices.
Ensures completion of district quarterly inventory.
Properly reinforces all Destination Pet's training, safety, service programs.
Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc.
Conducts a weekly call with the district leadership to discuss performance and strategic initiatives.
Implement a one-on-one cadence for individual growth plans and management development opportunities.
Partners with practice management team to identify and execute additional revenue driving initiatives.
In partnership with the Practice Management Staff, inspects building and properties and recommends/reports facility repairs and improvements to maintain a safe environment.
In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations.
Resolve all customer and staff complaints not resolved at a center level.
Interacts with and treats customers, guests, visitors, and team members in a professional, courteous manner.
Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members.
Embrace and execute any additional responsibilities as needed by the organization's evolving needs.
REQUIREMENTS:
Expertise & Experience:
Must be a pet fanatic - pets are part of our family!
Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support.
Exceptional leadership and organizational acumen.
Proficiency in articulate verbal and written communication skills.
A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail
Previous experience in a vet care setting
Basic understanding of Veterinary Center practices.
Proficiency in computer applications including Microsoft Office Suite and database applications.
Proficiency in task prioritization and delegation as dictated by specific circumstances.
Outstanding interpersonal and customer service skills.
Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public.
1+ year of management experience in a multi-unit environment and/or strong demonstration of previous management experience
Bachelor's Degree preferred
Required travel 50%-75%, including overnight
Physical:
Must frequently lift 40 pounds.
Must be able to handle frequent sitting, standing and walking
Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Why is working here different? (PERKS)
Health, vision, dental, long & short-term disability, and Life insurance
A Startup mentality company with stable funding.
Set paths to leadership opportunities
A healthy work-life balance with flexible & set schedule opportunities.
401k match
Pet Care discounts
Generous PTO
Opportunity to grow your career with a network of like-minded professionals
