District Sales Manager - Riverside

See's Candy Shops, Inc.

$80K — $90K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of management experience in multi-store retail environments.
  • Strong leadership abilities with excellent communication and sales skills.
  • Valid driver’s license with a good driving record.
  • Physical capability for job functions like driving and lifting up to 25 pounds.
  • Must be able to work from Rancho Mirage, CA.

Responsibilities

  • Supervise and develop Shop Managers and team members, including hiring and training.
  • Identify and develop internal candidates for higher management roles.
  • Communicate sales goals and guide shop personnel on techniques and promotions.
  • Analyze monthly financial reports to pinpoint trends and opportunities.
  • Ensure compliance with operational guidelines and safety protocols.
  • Resolve customer complaints and maintain a customer service action plan.
  • Monitor staffing and budget allocations to optimize shop operations.

Benefits

  • Generous medical benefits including health coverage options.
  • 401(k) eligibility with company matching contributions.
  • Paid time off for vacation, sick leave, and parental leave.
Full Job Description
Job Description Summary:
This position is responsible for meeting territory sales goals; insuring superior service to See's customers through the supervision of assigned Retail and Quantity Discount locations within a specific territory; and insuring that all operational aspects of locations function smoothly, efficiently, and in accordance with established policies and procedures.

The pay range for this position is expected to be $80,000k-$90,000k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

POSITION RESPONSIBILITIES:

1. Directly responsible for the supervision and development of Shop Managers, Asst. Managers, and Lead Associates within a territory including recruiting, selection, hiring, training and development of Shop Management; performance management and evaluation; and progressive disciplinary action when needed. When appropriate, manages within established Union contract guidelines. Indirectly responsible for all other shop personnel.

2. Identifies and develops internal candidates for Area Managers, Shop Managers and Assistant Managers.

3. Communicates territory goals and supervises efforts to achieve sales goals and increase sales volumes; provides direction to shop personnel on selling techniques, customer service, visual merchandising, new product introductions and promotions and Quantity Discount related programs.

4. Reviews, assesses and analyzes monthly financial statements to identify opportunities. Uses available reports to identify trends, problems and growth opportunities

5. Insures that employees within the assigned territory are in compliance with all shop operational guidelines including organizational standards, product management, safety and loss prevention.

6. Maintains a plan of action for fast, friendly customer service. Resolves customer complaints as needed. Supports Shop Managers, Assistant Managers and Sales Associates, as needed.

7. Communicates various goals to the shop management team including sales and shop expenses, and coaches accordingly for the attainment of weekly, monthly, and annual goals.

8. Allocates budgeted hours and continuously monitors results. Prepares shop schedules to appropriate levels and within legal guidelines. Provide guidance on scheduling/staffing in certain situations.

9. Communicates and coordinates with Regional Sales Manager regarding issues pertaining to customer service and Loss Prevention violations. Participates in investigation of losses; reviews and consults with Regional Sales Manager and Human Resources on disciplinary action.

10. Develops action plans with Shop Managers to correct problems and oversee the implementation of company policies and procedures.

11. Maintains a plan of action for shop cleanliness, insuring shops are maintained according to corporate guidelines for cleanliness and appearance; monitors shop equipment, territory maintenance and janitorial requirements.

12. Insures that all territory human resource, payroll, and shop paperwork is accurate and submitted to Shop Operations, Sales Audit, Payroll, and Human Resources according to guidelines.

13. Maintains shop visit schedules to insure all shops within territory are provided adequate, on-site supervision.

14. Insures that all shops are in compliance with all Safety Program guidelines including accident prevention, reporting, investigations and resolution, Emergency Action Plan, and hold-up procedures

15. All See's staff must be committed to the company's core principles and workplace values, including a demonstrated commitment to diversity and inclusion.

MINIMUM QUALIFICATIONS:

1. Three to five years' experience in management of multiple retail outlets.

2. Proven excellent management, communication, and sales skills including providing leadership and motivation to employees.

3. Valid driver's license and acceptable driving record required.

4. Physical ability to carry out the essential functions of the job, including: driving, standing and/or walking for extended periods, lifting up to 25 pounds frequently.

5. Must office out of location in Rancho Mirage, CA 92270

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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