What you will do

As a District Parts Manager (DPM), you will partner with Mack and Volvo dealerships to grow wholesale and retail parts sales. You will develop strategic business plans, strengthen dealer relationships, and help dealerships execute the actions needed to improve sales performance and customer experience.

Key Responsibilities

Drive Business Growth

• Achieve annual parts sales growth targets established by Mack and Volvo Trucks.
• Develop and execute strategic business plans with assigned dealerships.
• Hold dealers accountable for agreed-upon business objectives through performance metrics, action plans, and recurring follow-up.
• Conduct quarterly business reviews with Dealer Principals and dealership leadership.

Build Strong Dealer Partnerships

• Establish relationships with Dealer Principals and Parts, Service, Sales, and Leasing leaders.
• Serve as a trusted business advisor to dealership decision-makers.
• Resolve dealer and fleet issues while delivering the best possible customer experience.

Increase Sales Performance

• Drive parts sales and market share through established sales processes.
• Utilize Volvo's CRM and other market tools to manage sales opportunities, pipelines, and customer interactions.
• Increase dealer utilization of PartsASIST, MAPP, Fleet Preferred, Ad Builder and other marketing tools.
• Authorize parts pricing adjustments to address competitive market conditions.

Coach and Develop Dealer Teams

• Train and implement the MAPP (Market Area Parts Potential) Sales Management process.
• Coach Outside Parts Salespeople (OPS) and Parts Managers in key areas, including:
  • Sales strategy
  • Opportunity management
  • Account segmentation
  • Merchandising
  • Pricing
  • Operations
  • Risk management
  • Business performance

Collaborate Across the Organization

• Build strong partnerships with internal teams across:
  • Truck Sales
  • Service
  • Finance
  • Leasing
  • Used Trucks
  • Develop an internal support network to help drive dealership success.

Who are you?

Key Competencies

• Excellent communication and relationship-building skills.
• Strong leadership, coaching, and mentoring abilities.
• Results-driven with a high level of accountability.
• Skilled at developing and executing successful sales plans.
• Strong understanding of the heavy-duty truck industry, dealer operations, and parts sales environment.
• Effective time and territory management skills.
• Knowledge of wholesale and retail dealership policies, systems, and procedures.
• Passionate about supporting dealer success.
• Demonstrates integrity and professionalism.

Qualifications

Education

• Bachelor's degree in Business, Finance, or a related field preferred.

Experience

• 5+ years of experience in the heavy-duty truck, automotive, or related industry.
• Previous transportation industry sales experience preferred.

Travel

• Frequent travel required (approximately 60%).

Ready for the next move?

If you are excited to help improve dealership performance and support Mack and Volvo Trucks customers across the Central Region, we would love to hear from you. Apply today!

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company's growth. For this position, the base pay is set at $111,100 - $137,200 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer.

In addition to a solid package of compensation and benefits, plus you will enjoy:
• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today's challenging reality of combining work and personal life easier.

Job Category: Sales & Services

Organization: Mack Trucks & Volvo Trucks

Travel Required: Frequent Travel

Requisition ID: 34269