ULTA Salon, Cosmetics & Fragrance, Inc

District Manager

Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 3-5+ years of multi-unit retail management experience
  • Proven track record in financial management and driving top-line sales
  • Experience in fostering a strong service culture and operational excellence
  • Solid leadership skills for talent development and influencing priorities

Responsibilities

  • Lead teams of 13+ stores towards top-line sales growth
  • Drive operational efficiency and expense control across district stores
  • Attract, develop, and retain a diverse team of top talent
  • Promote store accountability for retail sales and guest loyalty
  • Ensure compliance with company policies and operational standards

Benefits

  • Paid time off
  • Health, dental, and vision benefits
  • Life and disability insurance
  • Opportunities for career development and advancement
Full Job Description
GENERAL SUMMARY & SCOPE

The District Manager (DM) is responsible for leading through Ulta Beauty's strategic plan and mission, vision, and values to develop high performing teams that consistently deliver top-line sales growth for each store in the DM's district. As an experienced multi-unit leader, the DM is responsible for leading teams of 13+ stores, on average. This leader drives their business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards) for the region. This position requires a passion for process excellence, a drive for results, and the ability to proactively work collaboratively across all levels of the organization.

PRINCIPAL DUTIES & RESPONSIBILITIES *(Essential Job Functions)

The DM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance
  • Provide directional leadership, expectations, and priorities derived from the company's strategic plan to each store team in the district.
  • Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink, and omni-channel sales as set by Ulta Beauty for the DM's district.
  • Drive company profitability through operational excellence, top-line sales growth, and expense control for the DM's district.
  • Review and analyze Ulta Beauty's financial and/or operational reports regularly for the DM's district, and provide timely responses as needed.
  • Address underperforming metrics for stores in the DM's district to drive profitability and achieve Ulta Beauty's goals for these stores.

People
  • Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs in the district.
  • In partnership with the RVP and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty's policies and procedures.
  • Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
  • Create an inclusive environment that encourages the growth and engagement of all associates.
  • Lead all aspects of direct report development including training; providing individualized, competency-based feedback and coaching; performance reviews; succession planning; and individual development plans to enable continuous development and drive sales performance.
  • Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for the district.
  • Liaise between store staff, district leadership, and business partners to obtain resources, remove obstacles, and drive in-store improvements for stores in the DM's district.
  • Build a guest-centric culture by ensuring the Guest Engagement Leader program is consistently executed throughout each store in the district, and all guest concerns are reacted to and resolved with a sense of urgency.

Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Regularly visit all stores in the DM's district.
  • Provide directional leadership to support the adoption of new initiatives and technology.
  • Ensure the execution of all store tasks and communicate expectations for all stores in the DM's district.
  • Continuously analyze performance relative to stores' operational compliance, including shrink and audits.
  • Develop strategies to leverage company tools to improve and meet Ulta Beauty's expectations for all stores in the DM's district.
  • Swiftly react to the changing needs of the business with an entrepreneurial spirit and inspire the team to do the same.
  • Regularly communicate with and provide feedback to field and corporate leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for all stores in the DM's district.
JOB QUALIFICATIONS

Education
  • Bachelor's degree is preferred

Experience
  • 3-5+ years of fast-paced, multi-unit retail management experience
  • Financial management: success with driving top-line sales, interpreting reporting data and turning insight into action, managing budgets, and controlling expense
  • Retail management: proven ability with achieving operational excellence, driving a service culture, remaining agile with changing priorities, and understanding and anticipating market trends
  • Leadership management: solid experience with attracting, developing, and motivating top talent, influencing priorities, swiftly adapting to change, leading others through the change-curve, developing collaborative relationships with others, and accomplishing goals through direct reports

Skills
  • Proficient with basic technology (e.g., Microsoft Office programs and Apple devices)
  • Excellent written and verbal communication
  • Strong collaboration and interpersonal skills
  • Strong organizational skills to manage multiple projects
  • Ability to react under pressure, apply good judgment in ambiguous situations, and be flexible/adaptable

SPECIAL POSITION REQUIREMENTS
  • Ability to travel up to 75% of your time, including overnight stays, to visit all stores within district and attend corporate business meetings and conferences
  • Means of mobility for travel within district to visit individual stores
  • Maintain valid identification for airline travel
  • Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays
  • Ability to relocate for future growth is preferred

WORKING CONDITIONS
  • Frequent use of a computer, telephonic devices, and related office supplies
  • Frequent sitting and twisting
  • Frequent lifting and/or moving up to 10 pounds
  • Continuous mobility throughout the store during a store visit
  • Continuous coordination and manipulation of objects
The pay range for this position is $102,900.00 - $145,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About ULTA Salon, Cosmetics & Fragrance, Inc

ULTA Beauty is the beauty retailer in the United States and the premier beauty destination for cosmetics, fragrance, skin, hair care products and salon services. Since opening its first store 25 years ago, ULTA Beauty has grown to become the top national retailer providing All Things Beauty, All in One Place™. The Company offers more than 20,000 products from over 500 well-established and emerging beauty brands across all categories and price points, including ULTA Beauty's own private label. ULTA Beauty also offers a full-service salon in every store featuring hair, skin and brow services. ULTA Beauty is recognized for its commitment to personalized service, fun and inviting stores and its industry-leading Ultamate Rewards loyalty program.

ULTA Salon, Cosmetics & Fragrance, Inc. Careers

Join the vibrant team at ULTA Salon, Cosmetics & Fragrance, Inc., a leader in the beauty industry, where innovation meets diversity and professional growth. As a company renowned for its inclusive culture and commitment to employee development, there has never been a better time to explore job opportunities with us. Work You’ll Do At ULTA, we empower our team to bring beauty to life, providing unparalleled opportunities for career advancement and professional enrichment. Whether you are looking for a position in our retail stores, at our corporate headquarters, or within our distribution network, ULTA offers a dynamic work environment where your skills will be honed and your achievements recognized. Join our team and contribute to an industry-leading company known for its commitment to innovation, leadership, and diversity. ULTA is not just about beauty products; it's about elevating the beauty in everyone. Our team’s diversity is our strength, and we continuously strive to foster an inclusive environment through comprehensive diversity training programs. Internship and Employment Opportunities Start your career journey with an internship at ULTA, where you can gain hands-on experience in a thriving retail environment. Our internships provide a robust foundation in the beauty industry, offering insights into various aspects of business operations, from marketing to supply chain management. For those seeking full-time roles, ULTA is hiring across a range of departments. We look for passionate, creative, and solution-driven team players. Explore open positions that match your skills and interests on our Careers page. Benefits and Culture At ULTA, we believe in rewarding our employees for their hard work and commitment. Our benefits package is designed to support the well-being and financial security of our team members and their families. Benefits include health coverage, retirement plans, employee discounts, and more. Our company culture champions personal and professional growth, encouraging every team member to reach their full potential. Through leadership training and continuous learning opportunities, we prepare our employees to lead and innovate in the beauty industry. Networking and Professional Development Stay connected and advance your career through ULTA’s networking events, where you can meet industry leaders and like-minded professionals. Enhance your resume and interview skills through our career development workshops and receive personalized advice from our experienced hiring managers. Future-Proof Your Career With ULTA, the trajectory of your career is boundless. Embrace the opportunity to grow with a company that is as committed to your professional journey as it is to leadership in the beauty industry. Explore Discover how ULTA is transforming the beauty landscape and leading the way in retail innovation. Read more about our latest projects and the impact they have on our customers and industry. Join Our Team Search for job opportunities that align with your career aspirations. We are excited to see how your vision and expertise can contribute to our ongoing success. Stay Up to Date Keep ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at ULTA Salon, Cosmetics & Fragrance, Inc. Join us and be part of a company where innovation, leadership, and beauty move forward together.
Learn more about ULTA Salon, Cosmetics & Fragrance, Inc
Size
16,500 employees
Market Cap
$23.6 billion
Industry
Net Income
$175.8 million
Founded
1990
5 Year Trend
+12.2%
Revenue
$6.1 billion
NASDAQ

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