Overall Job SummaryThe Unassigned District Manager functions as a District Manager but does not have specific district of stores. This position involves training to oversee a district of 10-15 stores.
Essential Duties and Responsibilities (Min 5%)- Drive Sales and Profits:
- Challenging Store Teams to drive top line sales, margin, and deliver district metrics.
- Partner with SSC and Store Managers to develop solutions for business related issues and opportunities.
- Verify the execution of merchandising initiatives.
- Ensure effective expense control, labor spend, and Profit/Loss management.
- Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
- Build the team:
- Recruit and hire Store Managers.
- Support store level hiring/staffing decisions and retention.
- Verify and participate in training, development, and coaching.
- Build and maintain an effective succession plan for the district.
- Write and deliver Store Manager performance reviews and counseling. Also provide input on performance reviews for store Team Members.
- Maintain a safe and productive work environment.
- Lead execution of company standards:
- Evaluate and grade store presentation standards and processes.
- Protect the brand-identify building maintenance issues, both structural and aesthetic including safety concerns.
- Ensure compliance to inventory management and freight movement processes.
- Validate pricing accuracy, conveyance, and promotional activities.
- Verify Loss Prevention and procedural audit compliance.
- Support continuous improvement activities throughout the organization.
- Goal setting and promoting customer loyalty:
- GURA
- Greet the Customer
- Uncover the Customers' needs
- Recommend products
- Ask for the Sale
- Handle and resolve customer complaints/issue, assure customer leaves store having had a positive shopping experience.
- Analyze reporting to identify and overcome customer satisfaction opportunities.
- Observe and coach customer engagement.
Required QualificationsExperience: Minimum of 5 years retail leadership experience required. Multi-unit retail store management experience preferred.
Education: High school diploma or the equivalent. Bachelor's degree in business related field preferred.
Preferred knowledge, skills or abilities- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Profit/Loss, scheduling, shrink control, and payroll management, staffing, hiring, supervision and counseling experience preferred.
- Proficiency in Microsoft Windows and Office products.
- Work varied hours, days, night and weekends as business dictates.
- Must have a valid driver's license.
Working Conditions- Normal office working conditions
- Occasional travel required
Physical Requirements- Sitting
- Standing (not walking)
- Walking
- Kneeling/Stooping/Bending
- Driving a vehicle
- Reaching overhead
- Lifting 50+ pounds
DisclaimerThis job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
