The District Manager, reporting to the Area Operations Manager, is accountable for the safe, reliable, and efficient delivery of propane and associated services within a defined geographic area. This role provides leadership to frontline teams, ensuring operational excellence, regulatory compliance, and customer satisfaction. The District Manager plays a critical role in aligning field execution with corporate strategy, driving performance through effective workforce management, and fostering a culture of safety and accountability.
This District Manager will be based out of our Invermere, BC location and be responsible for our Invermere, Cranbrook, Castlegar, Golden locations.What you'll do:
- Champion a safety-first culture and ensure strict adherence to all health, safety, and environmental (HSE) standards.
- Conduct regular field visits and coaching sessions to reinforce Zero Harm principles.
- Maintain compliance with Department of Transport and enterprise HSE standards.
- Oversee daily delivery and service operations across the District.
- Ensure adherence to delivery protocols, route schedules, and service standards.
- Partner with Commercial and Marketing teams to address customer feedback and resolve issues.
- Lead, mentor, and develop a high-performing team of drivers, technicians, and plant/utility staff.
- Collaborate with HR and Logistics on seasonal staffing models and workforce planning.
- Drive accountability and employee engagement through clear communication and performance management.
- Manage district-level budgets and control costs, including overtime and fleet utilization.
- Monitor and enforce KPIs related to delivery, service, safety, and resource productivity.
- Provide frontline input to Finance, HR, and other corporate functions to inform strategic decisions.
- Ensure compliance with fleet maintenance programs to maximize uptime and reduce costs.
- Oversee infrastructure and inventory management, including propane tanks and parts.
What you bring:
- Minimum of 3 years of leadership experience in operations, preferably in the propane, energy or utilities sector.
- Post-secondary education in Business Administration, operations management or related field is an asset.
- Proven experience managing frontline teams including drivers, technicians and service specialists within a unionized environment.
- Demonstrated ability to lead, coach and develop teams, fostering a culture of accountability and continuous improvement
- Strong understanding of safety standards and regulatory compliance
- Effective communicator with experience in cross-functional collaboration across departments like HR, Finance, Logistics and Sales.
- Experience managing district-level budgets, controlling expenses.
- Strong customer service orientation
Salary: $100,000.00 annually (based on skills, experience, qualifications, and geography).
Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.
This posting is a replacement for an existing vacancy. We do not use AI tools in the selection process and do not request pay history.
