District Manager

Somersault Operating Inc.

$80K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of leadership experience in a multi-unit or service-based environment, preferably as a Gym Director
  • Proven ability to coach and develop managers and teams
  • Strong understanding of business operations including revenue growth and profitability
  • Comfortable using KPIs for trend identification and actionable planning
  • Excellent communication skills to connect with team members and community partners
  • Highly organized to manage multiple locations and priorities
  • Hands-on leadership style with flexibility to support teams in gyms

Responsibilities

  • Lead and mentor Gym Directors to create high-performing teams
  • Foster a supportive and collaborative district culture
  • Oversee daily operations and ensure exceptional member experiences
  • Partner with Gym Directors for operational excellence and brand consistency
  • Manage key KPIs to achieve financial targets and growth
  • Hold regular performance reviews with Gym Directors
  • Support marketing efforts and enhance community engagement

Benefits

  • Flexible Paid Time Off
  • Mileage reimbursement for travel days
  • Health, dental, and vision insurance
  • Long-term disability and 401(k)
  • Paid sick time and company holidays
  • Ongoing leadership training and development
  • Growth opportunities within Somersault
  • Employee discounts and a fun work environment
Full Job Description
District Manager

Location: CA District - San Jose area

Reports to: COO

About the Role

As a District Manager, you lead with purpose, people-first energy, and a strategic eye. You'll inspire and support 6-12 gyms within your district, guiding Gym Directors and Program Directors to consistently deliver outstanding member experiences, achieve financial targets, and build thriving teams.

Your presence in the gyms matters. You will spend several days each week visiting locations, connecting with teams, observing classes, and supporting your Directors in real time. You will bring clarity, positivity, and a strategic mindset to everything from enrollment and retention to labor management and member experience.

Above all, you help create an environment where leaders feel supported, kids feel celebrated, and families feel connected to something truly special.

What You'll Do

Leadership & Team Development
  • Lead, coach, and mentor Gym Directors and Program Directors to build strong, engaged, high-performing teams that exhibit ownership of their location.
  • Create a collaborative, uplifting culture across your district where leaders feel supported, challenged, and inspired.
  • Provide ongoing training, feedback, and development to help each leader grow into the strongest version of themselves.
  • Encourage accountability, ownership, and communication across all gyms.


District Operations & Performance
  • Oversee daily operations across 6-12 gyms, ensuring each delivers an exceptional program, safe environment, and warm family experience.
  • Partner with Gym Directors to maintain operational excellence, brand consistency, and adherence to Somersault processes.
  • Be present in the gyms at least 3 days per week, visiting locations based on business need, performance, and support priorities. This is not a remote position and presence in the gyms will vary week to week.
  • Step in to assist with in-gym needs when necessary, including teaching classes or covering callouts during emergency staffing gaps.

Strategic Planning & KPI Management
  • Understand and manage key district KPIs, guiding each gym toward achieving targets for:
    • Revenue growth
    • Enrollment & retention
    • Labor percentage of revenue
    • Conversion rates
    • EBITDA and profitability
  • Hold weekly Touch Bases with each Gym Director to review performance, opportunities, and growth plans.
  • Use data to identify trends, risks, and opportunities and translate them into clear, actionable strategies.
  • Actively share best practices and partner with other District Managers to support Somersault's growth as a whole.

Sales, Marketing, & Customer Experience
  • Ensure every gym maintains exceptional hospitality standards and family engagement.
  • Support Gym Directors in building strong community relationships and driving enrollment.
  • Partner on local marketing efforts, sales coaching, and pipeline development.

People & Culture
  • Support recruiting, selecting, and developing leadership talent within your district.
  • Foster a consistent Somersault culture rooted in growth, ownership, warmth, and fun.
  • Champion communication and collaboration across your gyms and with Somersault's Executive Team.

You'd Thrive in This Role If
  • You love lifting others up and watching leaders grow under your guidance.
  • You're energized by visiting gyms, building relationships, and being hands-on.
  • You connect naturally with people-kids, parents, and teammates alike.
  • You're equal parts coach, strategist, and operator.
  • You see challenges as opportunities to create solutions.
  • You love building businesses that make a real impact on families and communities.
  • You are ready to take the next step after excelling as a Gym Director.

Qualifications
  • 2+ years of leadership experience in a multi-unit, fitness, youth enrichment, hospitality, retail, or service-based environment; experience as a Gym Director or equivalent leadership role strongly preferred
  • Proven ability to lead, coach, and develop managers and teams toward strong performance and engagement
  • Strong understanding of business operations, including revenue growth, enrollment, retention, labor management, and profitability
  • Comfortable using KPIs and business data to identify trends, solve problems, and create actionable plans
  • Excellent communication and relationship-building skills with the ability to connect with team members, families, and community partners
  • Highly organized and able to manage multiple locations, priorities, and competing business needs
  • Hands-on leadership style with a willingness to spend significant time in gyms supporting teams and stepping in when needed
  • Strong problem-solving skills and a proactive, solutions-oriented mindset
  • Passion for working with children and creating positive experiences for families
  • Ability to travel between locations within the district at least 3 days per week
  • Must be able to meet the physical requirements of an active gym environment, including standing for extended periods and occasionally lifting up to 50-60 pounds
  • Bachelor's degree preferred, but equivalent leadership experience will be considered


Benefits
  • Competitive salary with performance based quarterly bonus
  • Flexible Paid Time Off
  • Mileage reimbursement for travel days
  • Health, dental, and vision insurance
  • Long-term disability and 401(k)
  • Paid sick time, and company holidays
  • Ongoing leadership training and development
  • Opportunities for growth within Somersault
  • Employee discounts and a seriously fun work environment


Compensation: $80,000.00 - $90,000.00 per year

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