District Manager

SmartStop Self Storage

$90K — $120K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in multi-unit retail or similar industries (Retail, Hotel, Restaurant, etc.)
  • Strong track record of meeting or exceeding performance standards
  • Excellent communication and motivational skills
  • Proven ability to develop and coach teams
  • Strong analytical and problem-solving skills
  • Capacity to manage multiple projects under pressure
  • Bachelor's Degree preferred

Responsibilities

  • Oversee all district store operations and impacts to customers and staff
  • Achieve or exceed monthly revenue goals
  • Conduct facility audits for operational compliance
  • Manage daily staff activities and scheduling
  • Recruit and hire new team members
  • Lead by example and foster a collaborative team environment
  • Travel to store locations and participate in meetings and training

Benefits

  • Base salary of $90,000 with potential to earn up to $120,000 through bonuses
  • Comprehensive group healthcare including medical, dental, vision, and life insurance
  • 401(k) with generous employer matching
  • Paid Time Off
  • Traditional Monday through Friday work schedule
Full Job Description
Starting at $90,000/year + Bonus District Manager - Charlotte, NC This area will include the Charlotte and Raleigh, NC metropolitan areas, along with 2 locations in Virginia that will require monthly travel. We're looking for a self-driven, self-aware, leader who's devoted to inspiring and motivating their team and providing exceptional customer experience. Job Description for a District Manager • Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources. • Meets company revenue goals by achieving or exceeding monthly budget expectations. • Conducts facility audits to ensure physical and operational standards are being met. • Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective. • Recruits, interviews, and hires new staff members. • Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development. • Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions Qualifications • Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental. • Proven ability to consistently meet and exceed performance standards. • Excellent communication, interpersonal, and motivational skills. • Proven ability to lead, develop, and coach staff. • Strong analytical and problem-solving abilities. • Ability to prioritize multiple projects and deal with numerous interruptions. • Works well under pressure while meeting deadlines consistently. • Ability to work independently with minimal supervision Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry. • Exceptional communication, people skills, and time management skills. • Proficient in MS Office and web-based systems. • Passion for customer service excellence and coaching staff. • Bachelor's Degree preferred. Benefits • Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus. • Comprehensive group healthcare includes medical, dental, vision and life insurance. • 401(k) with a generous employer match. • Paid Time Off • Monday through Friday work schedule

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