Job DescriptionThe District Manager, Refreshments, is responsible for providing overall leadership, strategic direction, and operational oversight for assigned Market Centers, branches, and client locations within a defined geographic district, typically generating $20M-$40M+ in annual revenue
This role is accountable for executing the Refreshments operating model with a focus on
profitable growth, operational excellence, cost control, and productivity, while developing high-performing teams and consistently delivering on financial commitments.
The District Manager oversees diverse business models, including traditional vending, micro-markets, and office coffee services, and is measured on key outcomes including
Revenue Growth, EBIT, Margin Performance, Consumer Experience, Client Retention and Expansion, Route & Asset Optimization, and Employee Engagement.This is a highly visible, field-based leadership role requiring frequent travel across the district, region, and, at times, nationally to ensure strong operational execution and client partnership. This is an
in-person position; remote or hybrid arrangements are not available.
Compensation DataCOMPENSATION: The Salaried rate for this position is $140,000.00 to $175,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected.
Job ResponsibilitiesThe District Manager is expected to demonstrate leadership across the following dimensions:
Leadership & Talent Development- Establish full ownership and accountability for the operational and financial performance of multiple locations. Model leadership behaviors that reinforce a culture of safety, service excellence, and accountability.
- Lead, coach, and develop a team of managers by setting clear expectations, providing ongoing feedback, and driving performance outcomes. Identify, attract, and develop top talent to build strong leadership pipelines.
- Drive employee engagement through recognition, development planning, and consistent leadership presence. Lead structured management routines, including team meetings and performance reviews, to ensure alignment and execution.
Client Relationship & Growth- Build and maintain strong client partnerships by understanding business needs, delivering operational excellence, and proactively communicating performance.
- Ensure adherence to contractual obligations while identifying opportunities for growth, expansion, and improved service delivery. Partner cross-functionally to support new business development, client retention, and account expansion.
- Drive customer satisfaction by ensuring consistent execution of service standards and completion of client feedback mechanisms across all locations.
Financial Performance & Accountability- Own district-level financial performance, including revenue growth, profitability, and budget management.
- Ensure accurate and timely management of P&L statements and financial reporting. Leverage data, performance metrics, and operational insights to identify trends and drive informed decision-making.
- Educate and develop teams on key financial levers, including pricing, cost controls, labor management, and inventory optimization, to improve margins and overall business performance.
Operational Excellence & Productivity- Drive operational efficiency by ensuring consistent execution of company standards, processes, and initiatives.
- Lead labor and cost management efforts to optimize productivity while maintaining service quality. Ensure adherence to supply chain and procurement standards, including the use of approved vendors.
- Continuously identify opportunities to streamline operations, improve route efficiency, and enhance overall service delivery.
Compliance & Risk Management- Ensure all operations maintain a safe, compliant, and healthy environment for employees, clients, and customers.
- Enforce adherence to company policies, regulatory requirements, and industry standards, including safety, health, and wage and hour regulations.
- Promote a culture of accountability and integrity, ensuring risks are proactively identified and addressed.
QualificationsIn order to be prepared for this leadership role, qualified candidates will possess:
- Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery, food and beverage, or route-based operation industries.
- Demonstrated leadership skills with a broad knowledge of management practices, business judgment, and client/consumer interaction.
- Confirmed ability to hire, assess, develop, and grow hard-working talent.
- Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
- Established communication and teamwork skills to work with all levels of the organization, from the front-line associate through leadership.
- Proven success in a repeatable business model, including leading through change and turnaround initiatives.
- A bachelor's degree is required to be successful; an advanced degree in business or a related field is preferred.
