District Manager - Orlando, FL

SmartStop Self Storage

$90K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of multi-unit retail or service operations leadership experience across various industries.
  • Demonstrated history of surpassing performance targets consistently.
  • Strong communication skills, with a focus on interpersonal relationships and motivation.
  • Proven track record of leading, developing, and coaching teams effectively.
  • Exceptional analytical skills coupled with problem-solving abilities.
  • Ability to manage multiple projects and adapt to frequent interruptions.
  • Strong autonomous work capability with minimal oversight required.

Responsibilities

  • Oversee all district store activities, ensuring alignment with company goals.
  • Achieve or exceed monthly revenue targets through strategic operational management.
  • Conduct facility audits to uphold operational standards.
  • Manage daily staff activities and scheduling, offering constructive feedback.
  • Recruit, interview, and onboard new team members efficiently.
  • Create a motivating work environment by leading with a shared vision and offering coaching.
  • Travel to various store locations for meetings and training, including overnight trips.

Benefits

  • Comprehensive healthcare plans covering medical, dental, vision, and life insurance.
  • 401(k) with a significant employer match to assist in retirement savings.
  • Generous Paid Time Off for work-life balance.
  • Structured work schedule, Monday to Friday, promoting a reliable routine.
  • Bonus potential that substantially increases overall compensation based on performance metrics.
Full Job Description
Salary: Starting at $90,000 + Bonus

District Manager Job Summary - Orlando, FL

We're looking for a self-driven, self-aware, leader who's devoted to inspiring and motivating their team and providing exceptional customer experience.

Job Duties
  • Accountable for all district store activities and operations impacting customers, staff, and the achievement of company goals/expectations through direct interaction and use of appropriate company resources.
  • Meets company revenue goals by achieving or exceeding monthly budget expectations.
  • Conducts facility audits to ensure physical and operational standards are being met.
  • Directly oversees daily activities and scheduling of staff and provides feedback, positive and corrective.
  • Recruits, interviews, and hires new staff members.
  • Leads by example, creating a climate in which staff want to do their best by leading and communicating a shared vision with teammates and providing coaching and development.
  • Travels within the designated area to every store and to other designated locations as directed by the company to attend meetings and training sessions. Overnight travel will be required.

Qualifications
  • Must have multi-unit retail sales/service operations leadership experience, preferably in transferable industry such as Retail Sales, Hotel, Restaurant, Leasing, Travel, Car Rental, or Equipment Rental.
  • Proven ability to consistently meet and exceed performance standards.
  • Excellent communication, interpersonal, and motivational skills.
  • Proven ability to lead, develop, and coach staff.
  • Strong analytical and problem-solving abilities.
  • Ability to prioritize multiple projects and deal with numerous interruptions.
  • Works well under pressure while meeting deadlines consistently.
  • Ability to work independently with minimal supervision Demonstrated leadership in building, developing and retaining high-performing teams of hourly employees in a retail, sales, service or related industry.
  • Exceptional communication, people skills, and time management skills.
  • Proficient in MS Office and web-based systems.
  • Passion for customer service excellence and coaching staff.
  • Bachelor's Degree preferred.

Benefits
  • Annual compensation to include a base pay of $90,000 with a potential of up to $120,000 with a metrics-based quarterly bonuses and performance based annual bonus.
  • Comprehensive group healthcare includes medical, dental, vision and life insurance.
  • 401(k) with a generous employer match.
  • Paid Time Off
  • Monday thru Friday work schedule

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