District Manager, DCSE - Abingdon District, #W0611

Virginia Department of Human Resource Management

$93K — $108K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of program management experience in social services or child support enforcement.
  • Strong knowledge of management practices and principles.
  • Understanding of government organization structures and programs.
  • Experience analyzing data to identify issues and propose solutions.
  • Proven ability to manage district operations and supervise staff effectively.
  • Skilled in training and developing subordinate managers and staff.
  • Excellent communication skills, both written and verbal.

Responsibilities

  • Serve as Chief Operations Officer for the district office, ensuring family engagement for support and growth.
  • Interpret policy and exercise judgment on complex programmatic compliance issues.
  • Establish and maintain effective child support function procedures across multiple locations.
  • Enhance district services for improved efficiency and effectiveness.
  • Collaborate with local agencies to deliver comprehensive case management services.
  • Support the Division of Child Support Enforcement directly as needed.
  • Contribute to regional and divisional enhancement planning efforts.

Benefits

  • Potential for telework opportunities in accordance with state policies.
  • Professional development resources to enhance staff skills.
  • Engagement in community outreach initiatives.
  • Supportive work environment focusing on social impact.
Full Job Description
District Manager, DCSE - Abingdon District, #W0611

Job no:
Work type: Full-Time (Salaried)
Location: Abingdon Virginia
Categories: Health and Human Services

Title: District Manager, DCSE - Abingdon District, #W0611

State Role Title: Prog Admin Manager III

Hiring Range: $93,150 - $108,675 per year (salary commensurate with experience)

Pay Band: 6

Agency: Department of Social Services

Location: DCSE ABINGDON

Agency Website: www.dss.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

District Manager serves as the Chief Operations Officer for a large district office, ensuring that families in the assigned case load area are engaged for success so that they have the financial and family support they need to grow and thrive. Draws on expertise to interpret policy and applies sound judgment for complex programmatic and compliance issues so that the full range of case management processes rendered by staff are able to influence non- custodial parents and support custodial parents and their children. Establishes and maintains procedures and practices that deliver all (or assigned) child support functions-Establishment/Paternity, Court, Enforcement, Review & Adjustments, Interstate, Family Engagement and Fiscal Account Management-through the district office, satellite locations and other service points in partnership with local agencies. Oversees enhancement of district services in terms of efficiency, effectiveness and impact and actively contributes to enhancement planning efforts at the regional and divisional levels.

District Manager will provide direct support to the Division of Child Support Enforcement.

Minimum Qualifications

Experience in planning and managing programs serving social service populations including complex program management in human services and/or child support enforcement.

KSA's and/or Competencies required to successfully perform the work:
• Considerable knowledge of management practices and principles.
• Knowledge of the nature and structure of government organizations and programs.
• Ability to analyze data in order to identify problems and formulate solutions.
• Ability to manage district operations and supervise staff, establishing and implementing strategies to meet district performance goals and plans.
• Ability to manage complex programs through staff including subordinate managers and supervisors.
• Ability to organize their own work and direct the work of others, ensuring staff have the necessary training and knowledge to perform their job duties.
• Ability to provide consultative services to agency staff and interest groups
• Ability to communicate effectively orally and in writing.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line "Virginia Jobs" (PageUp) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations as stated in the job announcement. The decision to interview an applicant is based on the information provided. Multiple positions may be filled from this recruitment within 90 days of the closing date.

Contact Information

Name: VDSS - Division of Human Resources

Phone: [email protected]

Email: [email protected]

Advertised: 28 Jul 2026 Eastern Daylight Time
Applications close: 04 Aug 2026 Eastern Daylight Time

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