This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors.
The District Manager is responsible for the overall retail operations within an assigned territory or district, providing leadership and vision to ensure all aspects of the retail business are performed as expected and an incredible experience is created for all associates and customers. We are looking for a strategic business leader with a demonstrated track record of success in retail operations and field leadership.
RESPONSIBILITIES/DUTIES- Achieving EBITDA and revenue targets for the district, inclusive of merchandise retail, lessons, repairs, and rental areas
- Manage and execute labor initiatives within budget
- Ensure merchandising initiatives are executed within program designs including (but not limited to):
- GOLD Standard
- GOLD Card
- EHOTH
- Planograms
- Track customer service (OSAT) responses and look for opportunities to improve
- Work with national Services teams to ensure areas are achieving targeted goals
- Hire, develop, and train store managers and store manager candidates. As well, provide guidance and input on all other positions within retail operations that supports the Guitar Center Employer of Choice initiative
- P&L management/accountability for a given district
- Resolve any conflicts within the district
- Additional duties as assigned.
Successful candidates will have the following mix of required and desired experience:
- Bachelor's Degree (or 4 years of equivalent work experience)
- Valid state driver's license and automotive insurance
- 6 years of relevant work experience (in addition to degree or years of previous experience) operating in a complex, fast-paced work environment
- 5 years of experience leading teams within a retail store
- Intermediate knowledge of retail/music instrument industry operations is preferred
- Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Advanced understanding of Guitar Center retail systems and processes is preferred
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