TD Bank

District Manager, Agriculture Services

TD Bank • $109K — $155K *
Hanover, ON N4N 1A1In-Person
Finance & Insurance
Less than 5 years of experience
3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in agriculture banking or related field.
  • Strong understanding of financial solutions for agriculture businesses.
  • Proven track record in managing client relationships and delivering exceptional customer service.
  • Team leadership experience with a focus on mentoring and development.
  • Ability to assess credit risk and make informed recommendations.

Responsibilities

  • Lead the execution of customer experience targets and continuously improve service standards.
  • Resolve operational and credit issues to enhance customer satisfaction.
  • Develop creative credit solutions that provide value to clients and partners.
  • Build and maintain relationships with internal and external stakeholders for optimal service delivery.
  • Monitor team performance, ensuring compliance with regulatory guidelines and company policies.

Benefits

  • Opportunities for professional development and career advancement.
  • Access to a diverse and inclusive work environment.
  • Participation in employee networking events and community outreach initiatives.
Full Job Description
Work Location:
Stratford, Ontario, Canada

Hours:
37.5

Line of Business:
Personal & Commercial Banking

Pay Details:
$109,800 - $155,000 CAD

Job Description:

TD Agriculture Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that's right for them now, and in the future.

Our quest to deliver a first-class Ag. banking client experience and to be "The Better Business Bank" in North America means TD better business bankers have a strong background in Ag. and finance, as well as the specific products they are responsible to sell and service.

They have keen insight into all their clients-their industry, products, finances, and markets. Better Ag. bankers demonstrate good judgment in people, businesses, and markets based on education, experience, "gut instincts" and "street smarts."

CUSTOMER
  • Leads the execution and achievement of the business's customer/partner experience targets, coaching and modeling appropriate behavior and executing on plans to continuously improve customer experience
  • Acts as consultant to the team in resolving customer operational and credit issues to deliver a positive customer experience
  • Champions use of the sales platform to build a robust understanding of our customers'/targets' needs, industries, and markets
  • Leads and manages Relationship Managers and Account Managers in developing creative and competitive credit solutions that add value for our customers
  • Sets service and control standards aligned to overall business objectives and oversees/monitors deliverables and results
  • Develops and maintains relationships with internal and external partners for the purpose of delivering optimal customer service
  • Constantly builds knowledge of the market, customers, and broader economic factors
  • Develops and maintains center of influence strategies and relationships
  • Identifies and responds to change in the business environment, establishing action plans to address customer issues and priorities
  • Acts as the primary escalation point for significant risk matters/exceptions
  • Identifies customer/prospect referral opportunities to internal Bank partners that meet customer needs
  • Enhances TDBG brand by participating in network events

SHAREHOLDER
  • Contributes to the development and implementation of the business plan, goal setting, growth strategies, and coaching for the Unit
  • Builds new relationships and deepens existing customer relationships by consistently following the commercial sales methodology and coaching the team to do the same
  • Meets or exceeds business targets for the Unit
  • Meets or exceeds Unit's shadow portfolio goals
  • Coaches team members in assessing credit requests to determine risk and make appropriate recommendations to stakeholders/team members for structuring credit
  • Ensures team refers the full range of products to existing and new customers to maximize returns and retention in line with customer risk profile
  • Actively refers to other business partners within Business Banking and across TDBG and responds effectively to reciprocal referrals
  • Ensures all staff are knowledgeable of and operate within applicable regulatory and compliance guidelines, policies, and procedures, and complete required training
  • Protects the interests of the organization by identifying and managing risks, and escalating non-standard/high-risk transactions as necessary
  • Ensures employees minimize operational and regulatory risk by complying with Bank and Industry Code of Conduct
  • Maintains awareness of changing market conditions and relevant industry issues
  • Maintains a culture of risk management and control aligned with risk appetite

Job Requirements
  • Leads the process of setting performance objectives for the team; tracks, monitors, and addresses/rewards performance in a timely manner
  • Manages employees in compliance with all human resources policies, procedures, and guidelines of conduct
  • Shares knowledge, information, skills, and subject matter expertise across the team; ensures timely communication and fosters strong working relationships
  • Supports an environment where the team freely escalates business challenges and facilitates change through positive reinforcement
  • Recruits to ensure a highly diverse, qualified workforce aligned to business objectives
  • Establishes and fosters a cohesive team; promotes a fair and equitable environment and encourages achievement of common goals
  • Acts as a brand ambassador for the business area/function and the bank, both internally and externally

Additional Information
EMPLOYEE / TEAM
  • Contributes to the development of business segment and/or enterprise functional strategic priorities within their area
  • Develops annual and/or long-term plans and influences plans beyond their immediate area
  • Responsible for overall team management, providing leadership and guidance
  • Sets targets and objectives for the team and delivers results
  • Grows team expertise to align with business/enterprise demand; assesses skills and enhances value delivered
  • Leads a high-performing team; provides ongoing feedback, performance reviews, and development planning

BREADTH & DEPTH
  • Oversees, leads, and coaches a team of Agriculture Relationship Managers and Agriculture Account Managers while growing talent and developing capabilities
  • Oversees credit management and sales functions for moderate to highly complex commercial accounts
  • Provides coaching, mentorship, and guidance within area of expertise
  • Manages and oversees discipline and strategy while aligning to enterprise best practices
  • Acts as a strategic partner to leadership on portfolio management, profitability, and accountability
  • Brings deep industry and enterprise knowledge, anticipating trends and identifying operational efficiencies and opportunities
  • Participates in key strategic discussions related to roadmap, deliverables, and long-term goals
  • Sets operational team direction and collaborates to execute on unit goals
  • Focuses on longer-range planning (12 months or greater)
  • Develops and implements innovative approaches to the sales process, including negotiation and account management strategies, and provides expert advice internally and externally


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

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