Job DescriptionResponsibilitiesProvides strategic clinical oversight and support of the day-to-day clinical community operations to Executive Directors, Health and Wellness Directors and clinical associates, as well as district and regional team leaders above assigned communities. Supports the company goals and strategies and optimizes resources to ensure quality care and service delivery, training and development of staff, and management of risk and regulatory compliance.
- Responsible for the successful implementation and maintenance of community support center clinical policies and procedures.
- Conducts regular clinical quality audits through community site visits and audits of all health care areas to ensure compliance with Brookdale standards and state regulations, appropriate resident assessments, appropriate staffing, staff training, and quality assurance. Provides a written report of findings and ensures action planning is in place for areas of risk
- Analyzes specific community models to support staffing of clinical positions based on community size and residents receiving services.
- Supports the implementation of quality care and services, and encourages the development of medical professional relationships within the community. Encourages alignment with value-based provider groups focused care delivery outcomes.
- Oversight of community survey readiness for regulatory compliance.
- Monitors compliance and assists communities in root cause and corrective action of community quality metrics and clinical outcomes related to falls, elopements, medication administration and reduction of psychotropic drugs as well as skin integrity. Supports community infection control measures and risk in partnership with Executive Director.
- Analyzes resident incident reports and supports the community in corrective action plans as appropriate.
- Verifies that a Community Care Conference and Collaborative Care Process is in place in accordance with policy, and makes plans to attend virtually or in person as needed.
- Reviews resident clinical assessments to validate accuracy of resident's physical, emotional and mental functioning, and validates that clinical services provided to residents are documented in appropriate system/record.
- Ensures the CARE process is being executed appropriately to address controllable resident move outs.
- Provides clinical guidance to field staff, when necessary, to determine appropriate level of care for resident move-ins.
- Supports the community's overall resident/family satisfaction level as related to clinical care and impact to the overall community.
- Promotes the community preferred pharmacy relationship and supports 80% or greater resident participation. Supports any innovative projects or implementations that drive resident wellbeing or satisfaction.
- Supports the community-based Personal Solutions program, ensures a community leader is identified, endorses resident participation and actively assists community with managing the affiliated budgeted goal.
- Participates in hiring, training, and mentoring of Health and Wellness Directors and other field level clinical associates. Actively supports onboarding of these associates, coaching and providing them an exceptional experience in the first ninety days.
- Analyzes resident and medication incident reports and assesses trends and assists with process improvement plans. Reviews various healthcare reports, trends, and move-outs to assist in process improvement efforts.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
QualificationsEducation and Experience Bachelor's degree (B.S.N.) from four-year college or university preferred; RN license required, and minimum of five to seven years related experience and/or training, most of which are in the geriatric field; or equivalent combination of education and experience. Experience with the elderly required and must have a thorough understanding of aging issues related to health.
Certifications, Licenses, and Other Special Requirements Licensed as a registered nurse. Must have a valid driver's license and access to a private vehicle for business travel.
Management/Decision Making Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation.
Knowledge and Skills Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and/or departments with full responsibility for operational results.
Physical Demands and Working Conditions- Standing
- Walking
- Sitting
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Stoop, kneel, crouch crawl
- Talk or hear
- Ability to lift: up to 25 pounds
- Vision
- Requires interaction with co-workers, residents or vendors
- Occasional weekend, evening or night work may be needed
- On-Call
- Possible exposure to communicable diseases and infections
- Exposure to latex
- Possible exposure to blood-borne pathogens
- Possible exposure to various drugs, chemical, infectious, or biological hazards
- Requires Travel: Frequently
