District Contract Security Manager - Airport

Allied Universal

$95K — $115K *
Lihue, HI 96766In-Person
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of supervisory experience in a law enforcement organization at the lieutenant level or higher
  • Strong communication skills to collaborate with diverse stakeholders, including government entities and airport users
  • ACE-Security certification (or equivalent) required within 12 months of hire
  • TSA compliant training in law enforcement or equivalent program required
  • Ability to manage and minimize staffing costs while maintaining operational integrity, including inventory management

Responsibilities

  • Manage scheduling of security personnel using advanced technology for efficiency
  • Lead recruitment, coaching, and management of security teams to uphold performance and relations
  • Enhance client relationships as the primary contact for service assurance
  • Handle escalated security incidents and coordinate responses effectively
  • Oversee compliance with operational standards, training, and inventory management

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage
  • 401(k) plan enrollment with eligibility considerations
  • Paid holidays, sick days, and personal days
  • Accrued vacation time with payout regulations as per law
Full Job Description
Job Description

Allied Universal® is hiring an District Contract Security Manager. As anDistrict Contract Security Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

RESPONSIBILITIES:
  • Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
  • Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
  • Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
  • Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
  • Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)


QUALIFICATIONS (MUST HAVE):* Please note, this position requirements are non-negotiable and a must have.*
  • Have at least three (3) years of supervisory experience at the middle-management level, no lower than Lieutenant, in a certified law enforcement organization, unless otherwise approved by the State Contract Administrator.
  • Possess strong communication skills and be able to work effectively and collaboratively with HDOT, the public, aircraft operators, tenants, concessionaires, and other airport user groups.
  • American Association of Airport Executives ACE-Security certification, or equivalent as approved by the State Contract Administrator, is required within 12 months of being appointed to the position.
  • The DCSM must be pre-approved by the State Contract Administrator.
  • TSA Mandated Recognized Training Requirement - graduation from and documentation for meeting Peace Officer Standardized Training (P.O.S.T.) requirements, including:Certified State law enforcement recruit training

      • Certified County law enforcement recruit training
      • Federal law enforcement training
      • Programs approved by the State Contract Administrator or ASC
  • Meet all requirements for CSS, including being commissioned as a Law Enforcement Officer (LEO), unless otherwise approved by the State Contract Administrator.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
  • Experience in leading, developing, and retaining a dynamic team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver's license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
  • Experience in leading, developing, and retaining a dynamic team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
  • Proficiency in web-based applications and computer systems, including Microsoft Office
  • Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
  • Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):
  • College degree in Business Administration or a law enforcement-related field
  • Law enforcement, military, and/or contract or proprietary security services, or facility management experience
  • American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
  • Previous payroll, billing, or scheduling experience
  • Aptitude with security systems: CCTV, access control, and badge administration
  • Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company's 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Pay $95,000.00 to $115,000.00 yearly


Requisition ID

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