Expeditors International of Washington Inc

District Business Analytics

Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong analytical skills for interpreting operational data and identifying trends.
  • Advanced proficiency in Microsoft Excel and data analysis tools.
  • Experience with AI-enabled technologies, particularly Microsoft Copilot.
  • Strong communication and facilitation skills across functions.
  • Demonstrated ability in process improvement and problem solving.

Responsibilities

  • Partner with district leadership to enhance operational performance.
  • Analyze data to support decision-making and drive results.
  • Develop dashboards and performance metrics for visibility and business support.
  • Champion new technology adoption and process improvements district-wide.
  • Coach employees on operational processes and best practices.

Benefits

  • Paid vacation, holiday, and sick time
  • Medical health plan
  • Life insurance
  • Employee Stock Purchase Plan
  • Training and personnel development programs
  • Long-term growth opportunities
  • Employee referral program bonus
Full Job Description
Job Description

We are seeking a forward-thinking Business Operations professional to drive operational excellence, analytics, technology adoption, and continuous improvement across our Indianapolis District.

This role serves as a strategic partner to district leadership and requires a unique blend of leadership influence, analytical capability, and technical expertise. The successful candidate will leverage data, reporting, AI-enabled technologies, and process improvement methodologies to enhance operational performance, support business decision-making, and improve the employee and customer experience.

We recognize that exceptional candidates may come from a variety of professional backgrounds. While the responsibilities and expectations of this role are clearly defined, the final title may be aligned with the selected candidate's experience, technical expertise, and leadership capabilities.

Key Responsibilities

Business Operations & Performance
  • Partner with district leadership to evaluate operational performance and identify opportunities for improvement.
  • Analyze operational, customer, and financial data to support decision-making and drive measurable results.
  • Support district excellence initiatives across Employee, Customer, Finance, and Operations.
  • Facilitate Management Review Meetings and help drive accountability for improvement initiatives.

Analytics, Reporting & Customer Solutions
  • Develop reporting, dashboards, and performance metrics that improve visibility and support business decisions.
  • Partner with Sales, Pricing, Account Management, and Operations teams to support customer solutions and commercial initiatives.
  • Utilize internal data to support customer reviews, visibility reporting, pricing discussions, and business development opportunities.
  • Translate business needs into practical reporting and technology solutions.

Technology & Continuous Improvement
  • Leverage Microsoft Copilot, AI-enabled technologies, automation, and digital solutions to improve productivity and operational performance.
  • Champion adoption of new technologies, reporting tools, and process improvements across the district.
  • Utilize advanced Excel, Power Query, and data analysis capabilities to improve efficiency and standardization.
  • Lead continuous improvement initiatives through process mapping, root cause analysis, and corrective action management.

Training & Change Leadership
  • Coach employees and leaders on reporting tools, AI-enabled technologies, operational processes, and best practices.
  • Support technology deployments and organizational change initiatives.
  • Serve as a resource and subject matter expert for process improvement, analytics, technology adoption, and operational excellence.


Qualifications

Qualifications

Required
  • Strong analytical skills with the ability to interpret operational data, identify trends, and drive data-informed decision-making.
  • Advanced proficiency in Microsoft Excel, including reporting, data analysis, Power Query, and process automation.
  • Experience leveraging Microsoft Copilot and AI-enabled technologies to improve productivity and business processes.
  • Ability to evaluate, implement, and drive adoption of digital solutions.
  • Strong communication, facilitation, and presentation skills.
  • Ability to influence change and build partnerships across multiple functional areas.
  • Experience in process improvement, root cause analysis, and problem solving.

Preferred
  • Bachelor's degree or equivalent experience in Business Analytics, Information Systems, Data Science, Engineering, Supply Chain, or a related field preferred, with an emphasis on leveraging data and technology to drive business performance.
  • Experience with Power BI, SharePoint, Visio, or similar business intelligence and process improvement tools.
  • Experience supporting customer reporting, pricing analysis, sales initiatives, or business development activities.
  • Knowledge of Expeditors products, services, and operational processes.
  • Previous experience in logistics, supply chain, freight forwarding, or related industries.

Core Competencies
  • Business Partnership & Influence - Builds strong relationships, collaborates effectively, and drives positive change across the organization.
  • Analytical & Strategic Thinking - Uses data and business insights to identify opportunities and support decision-making.
  • Technology & Innovation - Embraces AI, automation, and digital solutions to improve operational performance.
  • Operational Excellence - Demonstrates a continuous improvement mindset focused on quality, efficiency, and standardization.
  • Communication & Development - Effectively communicates ideas, trains others, and helps teams adopt new tools and processes.

Additional Information

Expeditors offers excellent benefits, including:
  • Paid vacation, holiday, and sick time
  • Medical health plan
  • Life insurance
  • Employee Stock Purchase Plan
  • Training and personnel development programs
  • Long-term growth opportunities within the company
  • Employee referral program bonus


Additional Information

Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

About Expeditors International of Washington Inc

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 14,600 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

Expeditors International of Washington Inc Careers

Join the dynamic team at Expeditors International of Washington Inc, a global leader in logistics and freight forwarding, renowned for its commitment to excellence and innovation. At Expeditors, we offer more than just job opportunities; we provide a platform for professional growth and leadership development within an inclusive culture.

Work You’ll Do

At Expeditors, every position plays a crucial role in our success. We are looking for passionate, curious, and skilled professionals ready to lead and innovate in the logistics industry. Our team benefits from a culture that values diversity and leadership, fostering an environment where everyone can thrive.

Explore Career Paths

Whether you are seeking an entry-level role or a senior management position, Expeditors offers a range of career paths to suit your skills and ambitions. From operations to customer service, our job opportunities span across various functions dedicated to improving global supply chains.

Internship Programs

Kickstart your career with an internship at Expeditors. Our internships provide invaluable hands-on experience, allowing you to apply academic knowledge in real-world scenarios. You will gain insights into our operations and contribute to meaningful projects that drive our company forward.

Professional Development

Invest in your future with Expeditors’ unmatched training and development programs. We are committed to your career growth, offering extensive training, diversity workshops, and leadership courses that prepare you for the next steps in your professional journey.

Networking and Innovation

Join a network of industry leaders and innovators at Expeditors. Our collaborative environment encourages networking and idea-sharing, which are key to fostering innovation and driving the company forward. At Expeditors, you will work alongside the best in the industry, leveraging cutting-edge technology and strategies to solve complex challenges.

Benefits and Culture

Expeditors values the well-being of its team members, offering a comprehensive benefits package that supports both personal and professional growth. Our inclusive culture champions diversity and provides a supportive network where all employees can succeed.

Join Our Team

Ready to advance your career at Expeditors International of Washington Inc? Explore open positions that match your skills and interests. We are continuously hiring and looking for individuals who are driven, creative, and ready to contribute to our team’s success.

Stay Connected

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Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company, refining your resume, and readying yourself to demonstrate how your experiences align with the values and needs of Expeditors. At Expeditors International of Washington Inc, your career is just the beginning of a journey filled with opportunities for growth and leadership. Join us and help shape the future of global logistics.

SEARCH EXPEDITORS JOBS

Learn more about Expeditors International of Washington Inc
Size
19,070 employees
Market Cap
$16.8 billion
Industry
Net Income
$696.1 million
5 Year Trend
+22.1%
Revenue
$10.1 billion
NASDAQ

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