Position Title: Distributor Relations Manager
Responsibilities
• Serve as the primary point of contact for existing and prospective U.S. distributors, providing timely support and guidance
• Build and maintain strong distributor relationships to support long-term business growth and customer satisfaction
• Participate in regular distributor meetings, business reviews, training sessions, and strategic discussions
• Coordinate communication between distributors and internal commercial, operations, regulatory, and marketing teams
• Monitor distributor performance, analyze key metrics, and identify opportunities to improve sales and operational effectiveness
• Research, evaluate, and cultivate new strategic distribution partners and market opportunities
• Lead outreach efforts, manage follow-up activities, and support negotiations with prospective partners
• Assist with onboarding new distributors, ensuring successful integration into Sonoma's systems and processes
• Provide internal updates on distributor activities, market intelligence, competitive trends, and business opportunities
• Support product launches, marketing initiatives, and sales programs to maximize distributor success
• Proactively resolve distributor issues and escalate concerns when appropriate to ensure timely solutions
• Maintain accurate records using CRM systems and other business tools
• Travel is needed to support distributor meetings, training, and business development activities
Requirements
• 3-5 years of experience in distributor management, account management, business development, or a related customer-facing role
• Experience in pharmaceuticals, healthcare, medical devices, or other regulated industries is strongly preferred
• Demonstrated success building customer relationships and driving revenue growth
• High school diploma or GED required; Bachelor's degree in Business, Sales, Marketing, or a related field preferred
• Valid driver's license and willingness to travel as needed
• Knowledge of pharmaceutical products, distribution channels, sales processes, and applicable industry regulations preferred
• Strong relationship-building, negotiation, and communication skills
• Excellent analytical, organizational, and problem-solving abilities
• Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools
• Ability to manage multiple priorities in a fast-paced, collaborative environment
• Self-motivated with strong time management skills and attention to detail
• Ability to maintain confidentiality and exercise sound business judgment
If you're a relationship-focused professional with a passion for business development, distributor success, and driving strategic growth, we'd love to hear from you. Apply today and help shape the future of distributor partnerships.
#LI-LO1
