FirstEnergy Corp

Distribution Technician Supervisor - NJ Operations - Hopatcong

FirstEnergy Corp • $139K — $167K *
Hopatcong, NJ 07843In-Person
Energy & Utilities
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 4 years of related work experience, or equivalent work experience
  • Demonstrated ability to lead initiatives and implement change
  • Knowledge of National Electric Safety Code (NESC) and National Electric Code (NEC)
  • Ability to interpret engineering drawings and develop work plans
  • Working knowledge of utility electrical distribution and control systems
  • Proficient in Microsoft Office and other relevant software applications
  • Demonstrated problem-solving skills and ability to work with diverse stakeholders

Responsibilities

  • Direct commitment to improving safety practices among Substation staff
  • Supervise daily activities of Distribution Techs and other personnel
  • Conduct interviews and manage employee performance evaluations
  • Identify capital solutions and manage work order coordination
  • Enhance customer satisfaction and propose alternative solutions
  • Monitor project backlog and productivity, providing updates to management
  • Lead data integrity efforts using Cascade and track capital spare equipment

Benefits

  • Comprehensive health benefits package
  • Retirement savings plans
  • Paid time off and holidays
  • Opportunities for professional development
  • Employee assistance programs
Full Job Description
Job Description

FirstEnergy

About the Opportunity

This is an open position with Jersey Central Power & Light, a subsidiary of FirstEnergy Corp.

The successful candidate can anticipate a salary within the following range pending education, experience, and equity.

The successful candidate will be hired within this range $139,800 - $167,760, based on factors such as experience, skills, qualifications, and internal equity. Compensation may vary depending on job-related knowledge, geographic location, and overall candidate profile.

Standardized Summary of Responsibilities:
  • Demonstrate and direct a solid commitment to all aspects of safety, strengthening the commitment to safety throughout the Substation staff.
  • Coordinate and supervise the daily activities of Distribution Techs, administrative support, and bargaining unit personnel by making decisions guided by policies, procedures, and business plan which help to drive continuous improvement across the business unit and FirstEnergy.
  • Conduct applicant interviews, manage employees' performance to achieve established objectives, perform mid-year and year-end performance reviews with employees, and provide coaching on an ongoing basis.
  • Understand and manage work according to business needs, departmental budget, and regulatory requirements.
  • Identify capital solutions and work with Business Services to change orders from O&M to capital. Review capital orders to ensure correct time, material and invoice charging.
  • Continually seek opportunities to increase customer satisfaction and broaden/deepen relationships; anticipate customers' needs and propose alternative solutions when necessary.
  • Identify and coordinate the specific construction and maintenance work activities and manpower required to complete a work request in compliance with company standards and legal/regulatory requirements.
  • Coordinate work request activity with other customers, contractors, internal entities and line department sections (including contacts beyond normal work hours, as appropriate), and provides status updates when requested.
  • Know how to call in UG Utility locates (i.e., OUPS, NJ ONE CALL, MISO Utility Tickets)
  • Submit switching requests to the Distribution Control Center
  • Submit requests for traffic control
  • Submit requests for outages in the Outage Management Database (reverse IVR)
  • Track completion of Regulatory and BES maintenance for Substations and Controls using Cascade and Excel. Provide regular updates to ensure State and BES regulatory commitments are fulfilled.
  • Manage the JC Substations Capital Spare Equipment Inventory utilizing Excel and Cascade to maintain an updated record of spare equipment.
  • Manage Cascade data and lead effort to maintain accurate Cascade data, including adding, modifying, and deleting equipment in Cascade, updating Cascade BES information, conducting routine audits of Cascade data, and providing Cascade training and support.
  • Lead the monthly process of assembling and reviewing of Controls and Substation closed orders in Cascade to ensure data integrity.
  • Monitoring the backlog of work and section productivity and providing management with weekly updates on progress.
  • Define, coordinate and assure the availability of the materials, equipment, special tools, and permits needed to establish work commitment dates and takes steps to expedite delivery when necessary and /or practical.
  • Maintain a firm two-week plan of section activities, and a one month projection of anticipated future activities providing management with a daily work plan and job contingency strategy. Monitor the backlog of work and section productivity and provide management with weekly updates on progress.
  • Support staff with the closing of job packets, by providing assistance with reviewing and updating designs to reflect actual construction, making certain that all materials are properly issued or credited as needed. Assists in reviewing and updating designs to reflect actual construction, making certain post construction job design can be utilized to update company mapping systems.
  • Review completed field prints and associated material list for accuracy and job packet completeness prior to job close out.
  • Set priorities for the team to ensure task completion; coordinate work activities with other supervisors and/or managers.
  • Analyze complex issues and develop actionable recommendations.
  • Lead, educate, and direct others to improve team effectiveness and communicate results/recommendations to varying audiences.
  • Encourage open, honest, direct, and ongoing conversation amongst team members.
  • Actively seek and share own knowledge of industry trends, competitors, etc. that affect the Business Unit and/or FirstEnergy Corp.
  • Implement improvement ideas related to work processes with the span of control.
  • Actively seek ways to build, challenge and add value within the scope of assignments. Develop high-level solutions for the most complex, technical assignments. Integrate broad, strategic concepts.
  • Promote a sense of urgency in the team for reaching goals and meeting deadlines, and provide strategic direction.
  • Understand the impact of change across current span of responsibility, as well as across multiple areas of our organization (i.e. operating companies).
  • Provide assistance during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested.
  • Provide assistance and support during absence of support staff, Supervisor, and/or Manager.

Qualifications:
  • Bachelor's degree in related discipline and 4 years of related work experience is required; OR Associate's degree in related discipline and 8 years of related work experience is required; OR High School Diploma (or GED) and 10 years of related work experience is required. Related work experience is knowledge of construction and maintenance practices, procedures, work methods, materials, equipment and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.
  • Must have demonstrated ability to lead initiatives and change implementation.
  • Awareness of National Electric Safety Code (NESC) and National Electric Code (NEC).
  • Demonstrated ability to effectively interpret work requests, engineering drawings, schematics, equipment instruction manuals and procedures to develop accurate work plans.
  • Working knowledge of the purpose, function, and operating characteristics of equipment and systems, (i.e. substation, overhead lines, underground lines), as well as working knowledge of construction methods, maintenance practices, service practices, standards and procedures.
  • Skill in the development, collection, organization, and analysis of information from a variety of sources to compile and monitor reports (i.e., POFU, ESSS, WMI, etc.), providing information on backlog and productivity.
  • Must possess superior analytical skills and be able to effectively work with all levels of employees, as well as with customers, contractors and the general public, in a professional and courteous manner.
  • Knowledge of residential, commercial and utility electrical distribution and control systems.
  • Full proficiency with PC software applications including Microsoft Office, (Word, Excel, Access, PowerPoint, etc.) and Outlook, along with knowledge of SAP, geographical information system (GIS), customer request work scheduling (CREWS), FEWS, FWRD, FLEX, OMA, OMS, computer aided drafting (CAD/AutoCAD) and Energy Delivery Outage Application.
  • Ability to understand and apply knowledge of legal and regulatory requirements.
  • Understand the Company's Accident Prevention Handbook and apply this to safety in the workplace.
  • Must have demonstrated ability to work independently or in a team environment, to manage, organize and prioritize work and ultimately meet strict deadlines.
  • Must have the ability to identify, troubleshoot, and resolve problems on projects and/or processes.
  • Must be self-motivated and able to multi-task with competing priorities, provide both internal and external quality customer service, and demonstrate effective verbal and written communication skills.
  • Must possess leadership qualities that allow one to provide effective guidance to others, coach others in effective decision-making and facilitate meetings.
  • Must have a personal vehicle to commute to various facilities and locations as required, possessing a valid driver's license.


Position Classification

Exempt

FirstEnergy Human Resources Team

About FirstEnergy Corp

FirstEnergy is a diversified energy company headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nation's fifth largest investor-owned electric system, serving 4.5 million customers within 36,100 square miles of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. Our Corporate Vision is to become a leading regional energy provider.

FirstEnergy Corp Careers

Join the dynamic team at FirstEnergy Corp, a leading energy company where innovation, leadership, and diversity are valued. As one of the most prominent energy providers, we offer unparalleled job opportunities that empower you to shape the future of energy.

Work You’ll Do

At FirstEnergy Corp, we are committed to enhancing the quality of life through sustainable practices and smart energy solutions. Our team is at the forefront of the energy sector, driving growth and transformation in an ever-evolving industry. By joining us, you will collaborate with skilled professionals dedicated to pioneering advancements in energy technology.

Explore a World of Opportunities

Whether you're seeking an entry-level position or a more senior role, FirstEnergy Corp provides a platform for professional growth and career advancement. Our diverse range of job opportunities in engineering, customer service, IT, and business management positions us as an ideal employer for ambitious candidates ready to make a significant impact.

Internship Programs

Kickstart your career with FirstEnergy Corp’s internship programs. These opportunities are designed to give you hands-on experience and insights into the energy sector, enhancing your skills and preparing you for future employment. Interns at FirstEnergy Corp gain valuable industry knowledge and practical skills, making them well-prepared for full-time roles within our company.

Culture and Benefits

FirstEnergy Corp is dedicated to fostering a workplace culture that embraces diversity and inclusion. We believe in providing our employees with a supportive environment where everyone can thrive. Our benefits package is comprehensive, including health, retirement plans, and continuous diversity training to ensure every team member can achieve their personal and professional goals.

Professional Development and Networking

We encourage continuous learning and development through a variety of training programs and leadership workshops. FirstEnergy Corp is committed to the professional growth of our employees, offering development programs that cater to enhancing leadership skills and expanding professional networks. Networking within the company and industry is supported and encouraged through various events and initiatives, helping you build valuable connections that can advance your career.

Join Our Team

Are you ready to make a difference? Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and innovative team players who are eager to drive change and excel in their careers. Prepare your resume, sharpen your interview skills, and get ready to join a company that values vision and hard work.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from FirstEnergy Corp. Subscribe to our job alert emails and never miss an opportunity to grow and excel with us. Explore the possibilities today and discover how you can contribute to the future of energy at FirstEnergy Corp. Join us in powering the future!

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Learn more about FirstEnergy Corp
Size
12,395 employees
Market Cap
$23.8 billion
Industry
Energy & Utilities
Net Income
$1 billion
Founded
1997
5 Year Trend
+0.8%
Revenue
$10.7 billion
NASDAQ
FE
* Ladders Estimates

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