Disease management Solutions Clinical Support Specialist (90% Travel M-F)

Help healthcare providers maximize the value of Philips Disease Management Solutions by delivering expert clinical training, product education, and implementation support across a highly customer-facing field role.

Your role:

• Deliver hands-on and remote clinical training for Philips Disease Management Solutions products, with primary focus on DynaCAD and UroNav, ensuring customer competency and successful adoption.
• Serve as a trusted clinical consultant to physicians and technologists, providing education, workflow guidance, and application support that improves customer productivity and outcomes.
• Partner closely with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams to support customer success, product implementations, and new product introductions.
• Demonstrate product expertise, you will be responsible for product assembly and installation for the UroNAV product as well as troubleshoot software and workflow issues, and help customers optimize their use of advanced imaging and post-processing solutions.
• Travel extensively (approximately 90%) to customer sites throughout the U.S., working from a home-based office and supporting changing customer locations as business needs require.

You're the right fit if:

• You’ve acquired 5+ years of clinical experience as an MRI Technologist and/or Ultrasound Technologist, with strong knowledge of imaging workflows and patient care environments.
• Your skills include troubleshooting software, computer, networking, and basic Digital Imaging and Communications in Medicine (DICOM) issues, along with strong teaching, presentation, and customer-facing communication skills.
• You have a Bachelor’s degree, Associate’s degree, or equivalent education in Radiology and maintain an active American Registry of Radiologic Technologists (ARRT) credential with an advanced MRI or an active American Registry for Diagnostic Medical Sonography (ARDMS) certification.
• You’re able to work independently in a fast-paced environment, manage multiple priorities, exercise sound judgment, and build strong relationships across customer and internal teams.
• You’re comfortable with extensive travel, including overnight stays, and are located within commutable distance of a major (non-regional) airport.
• Preferred: 10+ years of MRI, or Ultrasound clinical experience; experience with image generation and data analysis tools; and advanced knowledge of clinical applications, post-processing products, and imaging system troubleshooting.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. 

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field based role.