What You'll Do As a Discipline Operations Manager I, you'll lead a discipline sub-group-building people and processes, aligning staffing and schedules, raising technical quality, and driving performance so our teams deliver Total Project Success for clients.
- Partner with other Discipline Operations Managers and the Discipline Operations Director to allocate weekly hours and staff across projects.
- Guide, direct, and mentor sub-group members; cultivate a culture of growth, accountability, and collaboration.
- Manage performance-set expectations, provide feedback, conduct evaluations, and address performance gaps proactively.
- Collaborate with Project Managers to ensure adequate staffing and skill mix; support recruiting, onboarding, and annual performance cycles.
- Ensure design services meet professional standards, client requirements, and corporate objectives; oversee sub-group QA/QC execution.
- Evaluate and resolve atypical or complex design issues; provide expert guidance to teams and clients.
- Coordinate with the Technical Discipline Leader to implement process improvements and discipline standards; publish procedures.
- Foster engagement within the sub-group and program; ensure effective inter-discipline coordination and communication.
- Address and resolve conflicts within the team or across departments; improve processes to prevent recurrence.
- Develop and execute employee development plans; facilitate mentorship pairings and internal training.
- Establish and maintain relationships with clients, contractors, and manufacturers; perform engineer/PM responsibilities as needed.
- Review and approve timesheets and expense reports; support annual budgeting and provide data-driven input to leadership.
- Partner with HR and the Discipline Operations Director on recruitment strategies, performance management, policy implementation, and compensation assessments to ensure equitable pay practices.
- Manage and drive sub-group KPIs (utilization, chargeable goals, timesheets, overtime, turnover, engagement); report progress and actions.
- Maintain in-office presence and meaningful connections across locations, including periodic visits to offices with direct reports.
Who We're Looking For Minimum Requirements:
- A registered technical professional or technical professional with at least 10 years of practical experience in one of the technical disciplines practiced by the firm
- 5 years of experience in a consulting engineering firm
- Proficient within the discipline of expertise
- Active and up to date in NCEES council record, if applicable
- Experience managing projects of small to mid-scale scope and complexity
Preferred Qualifications:
- Thorough knowledge of Microsoft Office (Word, Excel, Outlook) and web browsers; general knowledge of Revit and discipline software.
- Knowledge of contracts, project management, resource allocation, and financial/KPI fundamentals for a technical unit.
- Clear written communication, technical writing, effective presentations, and strong speech clarity.
- Team building, mentoring, delegation, negotiation, and conflict resolution skills across disciplines and offices.
- Judgment, organization, and attention to detail to orchestrate multiple activities and drive continuous improvement.
What We Offer - 100% Employee-Owned - Ownership from day one with immediate ESOP vesting.
- Retirement Savings - 401(k) with immediate vesting and a generous company match.
- Health & Wellness - Medical, dental, and vision coverage, plus company-funded HSA contributions for HDHP plans.
- Company-Paid Protection - Life insurance, AD&D, and short and long term disability at no cost to you.
- Work-Life Balance - Flexible schedules, paid parental leave, generous PTO, and paid company holidays.
- Career Growth - Tuition reimbursement and ongoing professional development support.
This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.
Recruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR
