DISABILITY CLAIMS SPECIALIST

State of Illinois

$77K — $112K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant fields (medical, legal, business, etc.) or current Registered Nurse licensure with 3 years of nursing experience.
  • Two years of progressive professional experience as a Disability Claims Adjudicator II.

Responsibilities

  • Recruit and train new Consultative Examination (CE) panel members according to SSA policy.
  • Resolve issues related to missing and deficient CE reports and test results.
  • Respond to inquiries from governmental offices regarding specific clients.
  • Promote the use of SSA's Electronic Records Express (ERE) portal.
  • Translate documents from foreign languages upon request from adjudicative staff.
  • Address complaints from claimants and representatives about consultative examination providers.
  • Manage subpoenas received by consultative examination providers.

Benefits

  • Pension program and competitive group insurance benefits (health, life, dental, vision).
  • Paid personal business days and vacation days (10-25 annually).
  • 12 paid sick days annually, with carryover provisions.
  • Flexible work schedules and 12 weeks of paid parental leave.
  • Eligibility for Federal Public Service Loan Forgiveness Program and GI Bill benefits for veterans.
Full Job Description
Job Requisition ID: 57327

Opening Date: 07/15/2026
Closing Date: 07/28/2026
Agency: Department of Human Services
Class Title: DISABILITY CLAIMS SPEC - 12558
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: $6,460-$9,337/month ($77,520-$112,044/year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview

The Division of Rehabilitation Services is seeking to hire a detail-oriented Disability Claims Specialist to recruit and train new Consultative Examination (CE) panel members in compliance with Social Security Administration (SSA) policy. This position addresses issues related to missing and deficient CE reports and test results. The Disability Claims Specialist responds to inquiries regarding specific clients from United States Senators' and Representatives' offices, Illinois Senators and Representatives office, the Governor's office, and Department of Human Services/Division of Rehabilitation offices. Promotes the use of SSA's Electronic Records Express (ERE) portal. This role completes requests from adjudicative staff to have documents translated from foreign languages. The Disability Claims Specialist addresses complaints received from claimants and representatives regarding consultative examination providers and subpoenas as received by consultative examination providers.

Essential Functions

  • Recruits and trains new Consultative Examination (CE) panel members in compliance with Social Security Administration (SSA) policy.
  • Addresses issues related to missing and deficient CE reports and test results.
  • Responds to inquiries regarding specific clients from United States Senators' and Representatives' offices, Illinois Senators and Representatives office, the Governor's office, and Department of Human Services/Division of Rehabilitation offices.
  • Promotes the use of SSA's Electronic Records Express (ERE) portal.
  • Completes requests from adjudicative staff to have documents translated from foreign languages.
  • Addresses complaints received from claimants and representatives regarding consultative examination providers.
  • Addresses subpoenas as received by consultative examination providers.
  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.


Minimum Qualifications

  • Requires a bachelor's degree, with major courses in medical, premedical, legal, prelegal, nursing, psychology, pharmacy, health, biological sciences, physical sciences, business administration, management, or disability claims adjudication OR Requires current valid licensure as a Registered Nurse in the State of Illinois, plus three (3) years of professional registered nursing experience.
  • Requires two (2) years of progressively responsible professional experience as a Disability Claims Adjudicator II.


Conditions of Employment

  • Requires ability to travel including overnight stays.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
  • Requires ability to pass a federal employment background check. Individuals selected for positions with the Illinois Disability Determination Service (DDS) must go through a complete federal background investigation suitability determination by the Social Security Administration. Those individuals meeting the state requirements for employment must first complete the federal background investigation prior to their start date. This is necessary to determine whether an employee can be issued credentials in order to have access to the Social Security Disability data, records and systems. Further details will be provided during the pre-employment background check process.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon-Fri, 8am-4:30pm, 1 hour unpaid lunch.

Headquarter Location: 100 N 1st St , Springfield, Illinois, 62702

Division of Rehabilitation Services

Bureau of Disability Determination Services

Medical Relations Unit - Disability Assistance

Work County: Sangamon

Agency Contact: [email protected]

Posting Group: Legal, Audit & Compliance; Social Services

As a State of Illinois employee, you will receive a robust benefit package that includes the following:
  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill4 Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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