CenterPoint Energy, Inc

Director, Work Records Integrity & Closeout (WRIC)

CenterPoint Energy, Inc • $108K — $130K *
Evansville, IN 47714In-Person
Energy & Utilities
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Finance, Information Systems, Operations Management, or a related discipline.
  • 10+ years of experience in utility operations, asset management, records management, compliance, or related areas.
  • 5+ years of leadership experience managing teams and enterprise-wide initiatives.
  • Experience establishing governance frameworks and performance metrics.
  • Strong understanding of utility work management processes and regulatory requirements.

Responsibilities

  • Provide strategic direction for work records integrity and closeout activities.
  • Establish enterprise standards and governance processes for work record accuracy.
  • Lead the development of policies and performance metrics supporting records excellence.
  • Drive continuous improvement initiatives for operational efficiency and compliance.
  • Manage timely closure of work orders across utility functions.
  • Validate closeout readiness and compliance with documentation.
  • Monitor operational performance and manage backlog to achieve business objectives.

Benefits

  • Paid training and benefits eligibility on your first day.
  • Transit subsidies and flexible work schedules.
  • Paid holidays and paid time off.
  • Access to discounts at fitness clubs and on-site wellness center.
  • Professional growth programs including tuition reimbursement.
  • 401(k) Savings Plan with company match and contributions.
Full Job Description
Job Summary

Reporting to the Vice President, Operations Governance & Compliance, the Director, Work Records Integrity & Closeout (WRIC) provides strategic leadership and oversight of the company's work records integrity and work order closeout function. This role is accountable for ensuring utility work activities are supported by complete, accurate, auditable, and closure-ready records that satisfy regulatory, financial, asset management, and operational requirements.

The Director leads the development and execution of governance processes, controls, performance management practices, and continuous improvement initiatives that strengthen documentation quality, records integrity, and closeout effectiveness across electric and gas operations. This position partners closely with Operations, GIS, Finance, Asset Management, Compliance, and Quality Management organizations to ensure accurate asset records, regulatory compliance, and financial reporting.

Essential Functions

Strategic Leadership & Governance
  • Provide strategic direction and oversight for work records integrity and work order closeout activities across utility operations.
  • Establish and maintain enterprise standards, controls, and governance processes to ensure work records are complete, accurate, consistent, and auditable.
  • Lead the development and implementation of policies, procedures, and performance metrics supporting records integrity and closeout excellence.
  • Drive continuous improvement initiatives that enhance operational efficiency, documentation quality, and compliance performance.


Work Order Closeout Management
  • Lead work order closeout operations supporting gas and electric utility functions across CenterPoint Energy operating jurisdictions.
  • Ensure timely closure of work orders and associated documentation in accordance with established service level expectations and regulatory requirements.
  • Monitor backlog management, productivity, throughput, and operational performance to achieve business objectives.
  • Validate closeout readiness and ensure required documentation, records, and supporting evidence are complete prior to work order closure.


Records Integrity & Compliance
  • Ensure work records support accurate asset accounting, GIS mapping, regulatory compliance, financial reporting, and asset management requirements.
  • Identify and address documentation deficiencies, process gaps, and recurring quality issues impacting records integrity.
  • Maintain auditable records and supporting evidence necessary for regulatory reviews, internal controls, and financial reporting obligations.
  • Oversee quality assurance activities and monitor compliance with established records management standards.


Cross-Functional Partnership
  • Partner with Operations, GIS, Finance, Asset Management, Compliance, Engineering, and Quality Management organizations to improve documentation quality at the source.
  • Influence upstream work execution processes to reduce record quality issues and improve closeout readiness.
  • Collaborate with business leaders to prioritize corrective actions and process improvements that enhance operational performance and data integrity.
  • Foster a culture of accountability, operational excellence, and continuous improvement.


People Leadership
  • Lead, develop, and mentor a team of managers and employees responsible for work records integrity and closeout operations.
  • Establish clear performance expectations and accountability measures that support business objectives.
  • Build organizational capability through talent development, coaching, succession planning, and employee engagement.
  • Promote a safe, inclusive, and high-performing work environment aligned with CenterPoint Energy values.


Education Description

  • Bachelor's degree in Business, Engineering, Finance, Information Systems, Operations Management, or a related discipline.


Experience

  • Ten (10)+ years of progressive experience in utility operations, asset management, records management, compliance, work management, operational governance, or related areas.
  • Five (5)+ years of leadership experience managing teams, programs, and enterprise-wide initiatives.
  • Demonstrated experience establishing governance frameworks, performance metrics, and process improvement programs.
  • Strong understanding of utility work management processes, asset records, regulatory requirements, and financial controls.
  • Proven ability to lead cross-functional teams and drive organizational change.


Preferred Qualifications

  • Advanced degree (MBA, Engineering, or related field).
  • Experience supporting electric and gas utility operations.
  • Knowledge of GIS, work management systems, asset management systems, and utility accounting practices.
  • Experience leading large-scale operational transformation or continuous improvement initiatives.
  • Lean, Six Sigma, or other continuous improvement certification.


We want you to know
Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What we bring to you
  • Competitive pay
  • Paid training
  • Benefits eligibility begins on your first day
  • Transit subsidies
  • Flexible work schedule, paid holidays and paid time off
  • Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
  • Professional growth and development programs including tuition reimbursement
  • 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution


Job Type: Full Time
Posting Start Date: 09/02/2026
Posting End Date: 09/11/2026

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About CenterPoint Energy, Inc

CenterPoint Energy is a domestic energy delivery company. The Company’s business segments include Electric Transmission and Distribution, Natural Gas Distribution, Competitive Natural Gas Sales and Services, Interstate Pipelines, Field Services and Other Operations. The Company serves metered customers primarily in Arkansas, Louisiana, Minnesota, Mississippi, Oklahoma and Texas. The company also owns a 58.3% interest in a midstream partnership it jointly controls with OGE Energy Corp. with operations in natural gas and liquids-rich producing areas of Oklahoma, Texas, Arkansas and Louisiana.

CenterPoint Energy, Inc. Careers

Join the dynamic team at CenterPoint Energy, Inc., a pivotal leader in the energy sector, where innovation meets purpose. Our company is not just about providing energy solutions; it's about empowering futures through meaningful career opportunities.

Work You’ll Do

At CenterPoint Energy, Inc., you will engage in work that not only energizes communities but also fuels personal and professional growth. Our commitment to leadership in the industry is matched by our commitment to the people who make our success possible.

Transform Your Career

Embark on a journey of growth and leadership at CenterPoint Energy, Inc. Here, job opportunities abound, offering you the chance to influence the future of energy and infrastructure. With roles ranging from engineering to customer service, your professional path is here.

Innovate with Us

CenterPoint Energy, Inc. is at the forefront of energy innovation. Our team is dedicated to developing solutions that not only meet today's energy needs but also set the standards for tomorrow. Join us and bring your unique skills to a place where innovation is standard.

Internship Programs

Kickstart your career with CenterPoint Energy, Inc.’s internship programs. Gain invaluable industry experience, enhance your resume, and build a network of professional contacts. Our internships offer a deep dive into the energy sector, providing a solid foundation for your career.

Diversity and Inclusion

We believe diversity drives innovation. CenterPoint Energy, Inc. is committed to creating a diverse and inclusive work environment where every employee can thrive. Our diversity training ensures that everyone, from leadership to new hires, understands the value of differences.

Benefits and Culture

CenterPoint Energy, Inc. offers a comprehensive benefits package that supports both your professional and personal life. Our culture is built on a foundation of respect and integrity, infused with a spirit of teamwork that encourages collaboration and continuous learning.

Join Our Team

Explore the numerous job opportunities at CenterPoint Energy, Inc. and find the position that best matches your skills and ambitions. We are hiring creative, solution-driven team players who are ready to make an impact.

Stay Connected

Keep up to date with the latest at CenterPoint Energy, Inc.: - **Career Growth and Development:** We provide unmatched training and development programs that prepare you for leadership and specialized roles within the company. - **Networking Opportunities:** Connect with industry leaders and innovators within our network to enhance your career prospects. - **Job Alert Emails:** Customize your subscription to receive job alerts and insider tips tailored to your career preferences.

Apply Now

Ready to power your career with CenterPoint Energy, Inc.? Search open positions, prepare your resume, and step into a role that will challenge and excite you. Interview with us and join a company that values your energy and ideas.

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Join CenterPoint Energy, Inc. today and be part of a team that is dedicated to creating a sustainable and energized future.
Learn more about CenterPoint Energy, Inc
Size
9,418 employees
Market Cap
$19.2 billion
Industry
Energy & Utilities
Net Income
-$773 million
Founded
1866
5 Year Trend
+2.1%
Revenue
$7.4 billion
NASDAQ
CNP
* Ladders Estimates

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