Ford Motor Company

Director, Warranty

Ford Motor Company • $120K — $150K *
Dearborn, MI 48126In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, Accounting, Business Administration, or a related field.
  • 10 years of progressive experience in finance, consulting, or operations, with strong analytical skills.
  • 5 years of experience leading and developing high-performing teams.
  • Prior experience in Quality/Warranty (External).
  • Demonstrated problem solving skills.
  • Familiarity with digital finance technologies, including AI and advanced analytics.
  • Proven experience working closely with executive leadership.
  • Superior presentation, negotiation, and communication skills.

Responsibilities

  • Partner with teams to set ambitious quality targets and create actionable plans for improvement.
  • Translate complex warranty accounting concepts into clear insights for diverse audiences.
  • Monitor KPIs and implement solutions for off-track metrics.
  • Develop business plans and budgets, aligning operational goals with warranty forecasts.
  • Oversee warranty close processes and external earnings messaging.
  • Ensure compliance with warranty accounting guidelines and internal controls.
  • Build collaborative relationships with senior leaders across various functions.
  • Lead and mentor a high-performing warranty finance team focused on continuous improvement.

Benefits

  • Opportunity for leadership and team development.
  • Autonomy in responding to urgent warranty challenges.
  • Collaboration with multiple business units and senior executives.
  • Engagement in continuous improvement initiatives.
Full Job Description
Job Description

The Warranty Finance Director position is critical for driving warranty accounting, budgeting and forecasting, as well as working with our partners across the business including quality, Ford Customer Service Division (FCSD), and Supply Chain to provide financial guidance and drive warranty cost improvements. In this role you will lead the warranty profit analysis, warranty coverages, and warranty Re-aquired Vehicle finance organizations. You will have the opportunity and autonomy to respond quickly to areas of warranty that require further attention and/or a fresh perspective to drive improvement.

Responsibilities

  • Partner with operating teams to develop aspirational targets to achieve best-in-class quality levels, and identify physicals-based roadmap actions to deliver over the Plan period


  • Act as a trusted advisor, translating complex technical warranty accounting concepts into clear, impactful insights for audiences with varying levels of warranty accounting knowledge


  • Monitor key performance indicators (KPIs) to track the progress, and apply problem-solving approach when metrics off-track to identify recovery actions to ensure delivery of warranty financials


  • Develop annual business plans and budgets, and monthly forecasts ensuring operational alignment and buy-in to warranty projections and forecasts, while driving operational warranty cost improvements


  • Manage monthly and quarterly warranty close processes, external quarterly earnings messaging, and quarterly external benchmarking analysis


  • Ensure adherence to warranty Rules of the Road, accounting guidelines and internal controls governing warranty reserves and expenses


  • Cultivate strong, collaborative relationships with senior leaders in our quality organization, FCSD, finance teams, global data and analytics, and other business units


  • Lead, mentor, and develop a high-performing, highly engaged team of warranty finance professionals, fostering a culture of business partnering, strong controls, continuous improvement, and agility


Qualifications

You'll have...

  • Bachelor's degree in finance, Accounting, Business Administration, or a related field.


  • 10 years of progressive experience in finance, consulting, or operations, with strong analytical skills and business acumen.


  • 5 years of experience leading and developing high-performing teams.


  • Prior experience in Quality/Warranty (External)


  • Demonstrated problem solving skills


  • Familiarity with digital finance technologies, including AI, Robotic Process Automation (RPA), advanced analytics, and modern ERP systems


  • Proven experience working closely with executive leadership, demonstrating exceptional executive-level stakeholder management and influencing skills.


  • Superior presentation, negotiation, and communication skills, with the ability to simplify complex information and make compelling recommendations to all levels of the organization.


Even better, you'll have...

  • Master of Business Administration (MBA) or equivalent advanced degree.


  • Understanding of financial regulatory compliance standards pertaining to warranty such as SOX, IFRS, and GAAP.


  • Ability to multi-task, change priorities quickly, manage competing deadlines, and thrive in an evolving environment


You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ
F
* Ladders Estimates

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