Job Summary:
Reporting to the SVP of Finance, the Director of Warehouse & Inventory Control is responsible for the strategic leadership, management, and oversight of all warehouse operations, inventory control functions, receiving activities, storeroom management, and inventory governance across the resort. This position ensures efficient receipt, storage, distribution, tracking, and reconciliation of goods while maintaining strong internal controls, inventory accuracy, regulatory compliance, and operational readiness.
The Director partners closely with Finance, Purchasing, Food & Beverage, Hotel Operations, Retail, Entertainment, Security, Facilities, and other operational departments to ensure inventory availability, cost containment, loss prevention, and exceptional service delivery throughout the property. This leader develops and implements inventory management strategies, warehouse operating standards, and continuous improvement initiatives that support operational excellence and financial performance.
Responsibilities include, but are not limited to:
- Provide leadership and direction for all warehouse, receiving, distribution, storeroom, and inventory control operations.
- Develop and implement inventory management strategies aligned with operational and financial objectives.
- Establish departmental goals, performance metrics, staffing plans, and operational standards.
- Build a culture focused on accountability, service excellence, inventory integrity, and continuous improvement.
- Lead workforce planning, recruitment, training, coaching, and succession planning initiatives.
- Direct all property warehouse operations, including receiving, storage, material handling, distribution, and inventory replenishment.
- Ensure accurate and timely delivery of products and supplies to operational departments.
- Develop warehouse processes that maximize efficiency, productivity, and service levels.
- Monitor space utilization, inventory flow, storage capacity, and warehouse organization.
- Implement best practices related to warehouse safety, inventory handling, and material management.
- Maintain accountability for inventory accuracy across all warehouses, storerooms, and inventory locations.
- Oversee perpetual inventory systems, cycle counts, and physical inventory programs.
- Direct inventory reconciliation processes and resolve inventory discrepancies.
- Partner with Finance and Purchasing to ensure accurate inventory valuation and reporting.
- Analyze inventory performance metrics, usage trends, shrinkage, variances, and carrying costs.
- Support month-end, quarter-end, and year-end inventory reporting and audit activities.
- Develop controls that minimize waste, obsolescence, spoilage, theft, and loss.
- Oversee all receiving operations to ensure proper verification of quantities, quality, pricing, and documentation.
- Establish receiving procedures for food, beverage, operating supplies, retail merchandise, maintenance materials, and capital equipment.
- Ensure timely distribution of inventory to operational departments.
- Monitor vendor compliance with property receiving standards and delivery requirements.
- Develop and maintain inventory-related policies, procedures, and internal controls.
- Ensure compliance with company standards, accounting requirements, and regulatory obligations.
- Support internal and external audits involving inventory and warehouse operations.
- Partner with Security and Risk Management on inventory protection initiatives.
- Maintain compliance with OSHA, safety, sanitation, and environmental requirements.
- Oversee inventory management software and warehouse management systems.
- Develop operational dashboards and inventory performance reporting.
- Provide operational and financial reporting for executive leadership.
- Identify opportunities to automate, simplify, and improve warehouse and inventory processes.
- Implement Lean, Six Sigma, and operational excellence methodologies as needed.
- Drive initiatives that improve productivity while reducing operating costs.
- Benchmark inventory and warehouse practices against industry best practices.
- Lead special projects and operational improvement initiatives as assigned.
Qualifications- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Finance, Accounting, Hospitality Management, or a related field; equivalent experience may be considered.
- Minimum 7 years of progressive experience in warehouse operations, inventory management, logistics, purchasing support, or supply chain functions.
- Minimum 3 years of leadership experience managing warehouse, inventory control, or distribution teams.
- Experience overseeing inventory management systems, physical inventories, and reconciliation processes.
- Strong understanding of internal controls, inventory accounting, and cost management principles.
- Advanced proficiency in Microsoft Excel and inventory reporting tools.
- Integrated resort, casino, hotel, or large hospitality experience.
- Multi-site warehouse or distribution experience.
- Certified Supply Chain Professional (CSCP), Certified Professional in Supply Management (CPSM), or related certification.
- Experience with ERP, purchasing, and inventory management systems.
- Previous property opening or large-scale operational startup experience.
Work Environment: - Physical demands include standing, walking, and noise exposure for extended periods
- Position requires occasional lifting and moving of items weighing up to 50 pounds
- May be exposed to casino-related environmental factors including secondhand smoke.
- Must be able to work flexible hours, including nights, weekends, and holidays.
