Salary: $75,000.00 - $95,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 192704
Agency: Department of Parks, Recreation & Tourism
Division: Venues at Arsenal Hill
Opening Date: 09/10/2026
Closing Date: 9/17/2026 11:59 PM Eastern
Residency Requirement: No
Class Code:: AH45
Position Number::
Normal Work Schedule:: Other
Normal Work Schedule (Other):: Full-time, 37.5 hours weekly.
Pay Grade: GEN11
Hiring Range - Min.: $75,000.00
Hiring Range - Max.: $95,000.00
Agency Specific Application Procedures:: Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. A State application MUST be submitted electronically through the www.careers.sc.gov website.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Nestled beside the South Carolina Governor's Mansion in the heart of downtown Columbia, the Venues at Arsenal Hill offer a timeless blend of Southern history, architecture and charm. The property includes the Lace House, Caldwell-Boylston House, Carriage House, and surrounding gardens-each with its own unique story dating back nearly two centuries.

Job Purpose and Duties:

The Director is responsible for all venue operations, including developing sales and marketing strategies to maximize rental revenue, collaborating on all capital improvement projects, and managing fiscal and human resources.

1) Collaborate with agency's Chief of Staff and State Park Service Director to develop a strategic vision for the renovated Venues at Arsenal Hill. Responsible for providing executive leadership of all venue operations with a global lens, including determining optimal solutions for complex issues and implementing strategy based on goals and budget considerations.
2) Optimize revenue by ensuring proactive, coordinated, and consistent engagement across all stages of the sales cycle from initial inquiry through event execution and follow up reviews. Communicate with vendors and guide clients regarding logistics and identifying solutions that meet their goals to ensure successful, high-quality event experiences for clients and guests to foster continued growth.
3) Manage the venues' annual operational (currently $1.5 million) and marketing (currently $170 thousand) budgets. Forecast revenue, monitor and approve expenditures, and proactively plan for needed maintenance to ensure established revenue targets are reached each fiscal year. Expect year over year revenue increases and exercise strong attention to detail and accountability in financial oversight.
4) Develop an annual comprehensive, data-informed, and effective sales and marketing plan that is aligned with the SCPRT's mission, strengthens the Venues at Arsenal Hill's brand, and geared to maximize rental revenue targeting weddings, social gatherings, and corporate events. Work with SCPRT's advertising agency to ensure the plan coordinates within the agency's overall sales and marketing initiatives.
5) Practice and promote teamwork within the work unit/office, throughout the agency and with external agency stakeholders. Represents office as an active member on agency teams assigned throughout the year.
6) Serve as a critical member of owner team for capital improvement projects, working closely with architects, contractors, project managers, and project engineers. Using creativity and innovation, proactively communicate with key stakeholders to advance solutions to ensure effective use of resources and keep project timelines on schedule.
7) Manage all external contractual agreements, including the Memorandum of Understanding with the Department of Administration regarding the Venues at Arsenal Hill.
Minimum and Additional Requirements

Bachelor's degree in Hospitality Management, Business, Marketing, or related field. Ten years of progressive experience in the event and hospitality industry, including venue sales, operations management, and leadership experience or equivalent combination of education and training. Working knowledge of large-scale special event management, high-end venue operations, and modern and complex principles and practices of sales and marketing. Proven track record of growing revenue.

Additional Requirements:

1) Position will be required to work evenings, weekends, and holidays based on programming and events schedule.
Some in-state travel will be involved and may include overnight travel. Must possess a valid SC driver's license.
Position will be required to report to work during emergency situations and hazardous weather events.
2) Demonstrated capability to work effectively both independently and collaboratively in team environments, including in-person and virtual settings.
Excellent oral and written communication skills and ability to expertly present the Venues at Arsenal Hill to a wide range of constituencies and audiences, including prospective rental clients as well as international dignitaries.
Track record of improving operational efficiency and team performance with the energy and initiative to build upon, not just maintain.
Strong leadership, interpersonal, organizational, and critical thinking skills.
Sound public relations, customer service, conflict resolution, and analytical abilities.
Solid work ethic coupled with an enthusiastic and optimistic approach.
Keen attention to detail and the ability to understand both broad organizational processes and detailed operational requirements.
Proficient aptitude to manage multiple concurrent projects, prioritize competing responsibilities, and consistently meet established deadlines.
Advanced computer proficiency and Microsoft products knowledge to include, at minimum, Outlook, Word, Excel, and Teams.
Familiarity of pertinent federal, state, and local law codes and regulations.

Additional Comments

Actual Job Location: Venues at Arsenal Hill
Full-time, 37.5 hours weekly.

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
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