Cengage Learning

Director, User Experience Design

Cengage Learning$138K — $179K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in senior UX design leadership
  • 3+ years managing design teams of 10+
  • Strong knowledge of UX/UI design principles
  • Proven track record in mentoring talent
  • Excellent communication and collaboration skills
  • Portfolio demonstrating relevant experience required

Responsibilities

  • Lead design initiatives that enhance customer experiences
  • Work strategically with cross-functional teams to align priorities
  • Guide teams from concept to finished product
  • Establish and maintain UX design standards
  • Utilize data and insights to improve customer experience
  • Stay abreast of design trends and technology
  • Differentiate products by enhancing design quality
  • Mentor design team members to elevate their skills

Benefits

  • Participation in discretionary incentive bonus program
  • Comprehensive Total Rewards package
  • Personal and professional development opportunities
  • Collaborative and innovative work environment
  • Access to the latest design tools and technologies
Full Job Description
Job Responsibilities

As the Director of User Experience, you will:
  • Lead impactful design by empowering your team to create exceptional, modern experiences that solve complex problems and are grounded in data, insights, and a deep understanding of our customers!
  • Lead through strategic partnership by working closely with Product, Engineering, and Marketing leaders to define focus areas, align teams around shared priorities, and embed UX principles throughout the product development process.
  • Drive the creation of intuitive, modern experiences and scalable design patterns, guiding your team from early concepts and prototypes through polished solutions that solve real customer needs!
  • Set and evolve UX standards, design principles, and guidelines that set the standard for modern, consistent, and high-quality experiences across our products.
  • Continuously evaluate the customer experience, using data, research, and insights to find opportunities, shape priorities, and drive substantial product improvements.
  • Stay ahead of evolving design trends, AI capabilities, emerging technologies, and new tools, applying them thoughtfully to advance our design practice and create more innovative customer experiences.
  • Use design as a competitive advantage by evaluating leading products and experiences, finding opportunities to differentiate, and setting a higher standard for how our products look, feel, and deliver value to customers.
  • Develop outstanding talent by coaching and mentoring those you lead to strengthen their craft, grow as leaders, and deliver high-quality work that expands their impact!


Requirements

To be considered for this role, you have:
  • Proven experience in a senior UX Design leadership role, including 3+ years of people management experience leading and developing design teams of 10 or more.
  • Deep expertise in UX and UI design principles, human-centered design methodologies, research-informed practices, and modern product design processes.
  • Outstanding leadership skills with a track record of mentoring and developing high-performing teams.
  • Exceptional collaboration and communication skills, with the ability to influence, align, and build strong partnerships
  • A portfolio is required to be considered for this position


Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.

25% Annual: Individual Target

$138,200.00 - $179,650.00 USD

About Cengage Learning

Cengage is an American educational content, technology, and services company for the higher education, K-12, professional, and library markets. It operates in more than 20 countries around the world. The company provides print and digital textbooks, instructor supplements, online reference databases, distance learning courses, test preparation materials, corporate training courses, career assessment tools, and other educational materials. Cengage was founded in 2007 as a merger between Thomson Learning and Gale. In 2018, the company filed for bankruptcy and emerged with a new ownership structure. Cengage has approximately 5,000 employees and generates over $1.5 billion in annual revenue.
Learn more about Cengage Learning
Size
5,000 employees
Industry
Founded
1994

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