Director Truck Sales Operations

JX Enterprises, Inc

$117K — $150K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Logistics, or related field, or equivalent experience.
  • 10+ years in commercial vehicle sales operations or heavy-duty transportation management.
  • 3+ years managing supervisory and multi-tiered teams.
  • Advanced knowledge of Arcadium or similar CRM/BMS and Google Workspace.
  • Strong understanding of commercial truck titling, taxation, and asset remarketing.
  • Proven ability to manage complex inventory evaluations and operational data analysis.
  • Exceptional interpersonal skills for collaboration across departments.

Responsibilities

  • Lead and develop Truck Sales Administration and Sales Support Specialists.
  • Ensure alignment between sales execution and financial/legal governance.
  • Establish and monitor performance metrics for deal processing and inventory control.
  • Oversee inventory controls for both new and pre-owned trucks.
  • Act as executive super-user for Arcadium BMS, ensuring data integrity.
  • Collaborate with Finance, Service, Parts, and Leasing to enhance profitability.
  • Perform additional duties as assigned.

Benefits

  • Highly competitive compensation package to support health and financial future.
Full Job Description
Job Type

Full-time

Description

Your Next Big Career Move: Director, Truck Sales Operations

Your Next Big Career Move: Director, Truck Sales Operations located in Hartland, WI.

Shift: Business hours are 8 a.m. to 5 p.m.

The Opportunity (Job Purpose):

Are you ready to make a visible impact? As our next Director of Truck Sales Operations, you will play a crucial role in strategic leadership, responsible for overseeing the end-to-end sales infrastructure, inventory management, and administrative governance across both the New and Used truck divisions.

By uniting the customer-facing execution layer (Sales Support Specialists) with the back-end compliance layer (Sales Administration), this position ensures maximum asset velocity, seamless deal processing, and rigorous operational control. The Director will optimize the commercial vehicle lifecycle, manage complex inventory dispositions, and champion the utilization of core business systems to drive organizational efficiency.

What You'll Do Day-to-Day (Essential Duties & Responsibilities):
  • Direct Oversight: Lead, mentor, and develop the Truck Sales Administration Supervisor, Sales Administration team, and Sales Support Specialists (SSS).
  • Organizational Alignment: Bridge the gap between frontline sales execution and back-end financial/legal governance to ensure a frictionless B2B customer journey.
  • Performance Metrics: Establish and monitor KPIs for deal processing times, document accuracy, inventory turn rates, and administrative efficiency.
  • Lifecycle Management: Oversee complete inventory controls for both new equipment and pre-owned assets.
  • Business System Ownership: Serve as the executive super-user and strategist for the Arcadium Business Management Software (BMS), ensuring data integrity and system adoption.
  • Cross-Functional Collaboration: Partner with Finance, Service, Parts, and Leasing departments to maximize cross-selling opportunities and corporate profitability.
  • Perform other dynamic duties and responsibilities as assigned to support business

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

What We're Looking For (Qualifications & Skills):
  • Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field required; significant equivalent professional experience will be heavily considered in lieu of a formal degree.
  • 10 plus years of progressive experience in commercial vehicle sales operations, dealership administration, or heavy-duty transportation management.
  • At least 3 years of experience directly managing supervisory and multi-tiered administrative teams.
  • Advanced knowledge of Arcadium (or similar enterprise CRM/BMS platforms) and Google Workspace applications.
  • Deep understanding of commercial truck titling, state/federal taxation, warranty structures, and asset remarketing.
  • Proven ability to manage complex inventory valuations (trades, wholesales, repos) and analyze operational data to drive efficiency.
  • Exceptional interpersonal skills to collaborate across corporate departments and address high-level client escalations.

What's In It For You? (The Perks & Benefits)

We believe in taking care of our people. JX Enterprises offers a highly competitive compensation package designed to support your health, financial future, and overall well-being.

Ready to Drive Your Career Forward?

If you have a strong work ethic, a passion for learning, and are ready to contribute to a workplace where you are valued, we want to hear from you!

Salary Description

$117K-$150K, plus bonus. (Depends on Experience).

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