Director, Ticket Sales

Anschutz Entertainment Group (AEG)

$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Marketing, Sport Management, or related field
  • 4+ years of B2B and B2C sales experience
  • 6+ years of sales leadership experience
  • Experience with Ticketmaster preferred
  • Strong time management and organizational skills

Responsibilities

  • Identify, recruit, train, and lead a sales team to exceed sales goals
  • Actively sell and maintain a healthy book of ticket sales
  • Develop and execute short-term and long-term ticket sales strategies
  • Evaluate daily activities of the sales team, providing feedback and coaching
  • Measure sales campaign effectiveness and recommend improvements
  • Cultivate strong community relationships to encourage ticket sales
  • Represent the organization in community events and build partnerships

Benefits

  • Opportunity to build ticketing strategy from the ground up
  • Collaborative work environment with senior leadership
  • Potential for professional growth in a dynamic sports organization
  • Engagement with local community and organizations
  • Flexible working hours, including evenings and weekends
Full Job Description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Position Overview:

The Gwinnett Stripers are seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in building the ticketing strategy from the ground up and creating the foundation to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager and Regional Director, Ticketing.

Essential Duties and Responsibilities:
• Identify, recruit, hire, train and lead a sales team to build a dynamic sales environment that will exceed the sales goals of the organization
• Actively sell and maintain a healthy book of ticket sales business
• Assist in developing, implementing, and executing the short-term and long-term ticket sales strategies of the organization
• Evaluate the daily activities of the sales team and provide regular feedback, training, coaching and leadership during weekly reviews
• Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and hosting consistent meetings with everyone on a regular basis
• Regularly measure the effectiveness of the organization's various sales campaigns and offerings and provide recommendations for further improvement
• Cultivate strong relationships within the community that will encourage tickets sales and build a sales pipeline
• Utilize feedback from clients to develop additional benefits, address concerns, improve communicates and better the ticket offerings moving forward
• Represent the organization in the community at various events and work to identify new key community relationships and partnership that will assist in growing the organization
• Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio
• Other duties as assigned

Minimum Qualifications:
• Bachelor's degree in business, Marketing, Sport Management, or a related field
• 4+ years of experience in ticket or other B2B and B2C sales
• 6+ year of sales leadership experience
• Experience with Ticketmaster preferred
• Sales minded, leadership professional
• Proven ability to build, develop and retain a staff
• Team above self-mentality
• High personal accountability
• Strong time management and organizational skills
• Desire to cultivate strong relationships within and outside of the organization
• Ability to be creative, take calculated risks and strive to better the standing of the organization
• Ability to communicate articulately and confidently, both verbally and in writing, with individuals at every level
• Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same time
• Ability to work flexible hours including evenings, weekends, and holidays

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