5-7 years of experience in sales management or a related field
Proven track record of successful ticket sales management
Strong leadership skills with the ability to motivate teams
Exceptional organizational skills and attention to detail
Experience with CRM software for sales tracking and management
Responsibilities
Lead the ticket sales staff to maximize ticket package sales
Identify new business opportunities and arrange sales meetings
Maintain an organized pipeline of prospective accounts
Update sales database daily for accurate record-keeping
Conduct weekly sales meetings to foster collaboration among staff
Oversee customer service initiatives connected to ticket sales
Coordinate group projects and create plans for year-round success
Benefits
Opportunity to lead a dynamic sales team
Access to professional development and training
Engagement with community events for brand representation
Flexible scheduling with attendance at events outside of regular hours
Collaborative team environment that values fun and success
Full Job Description
Individual Duties:
Lead the Company ticket sales staff in the sale of all ticket packages and group events.
Aggressively identify new business development and sales meetings with prospective accounts.
Maintain a consistent and robust pipeline of prospected accounts.
Perform daily updates to Company sales database to ensure accurate record-keeping and maintain an accurate database of all sold accounts and current/potential leads.
Schedule and lead weekly ticket sales meetings, bringing ideas to the staff for discussion.
Lead the ticket sales department with its in-season and post-season customer service program.
Identify and present opportunities to grow personal accounts.
Oversee and coordinate designated Company group "projects", including developing a written plan to coordinate and deliver a successful year-round program; report on all potential contacts and organizations and weekly updates to the sales staff on the progress made in your category/event.
Work to execute the renewal and new sales process for ticket packages.
Exhibit a willingness to attend events outside of normal business hours in an effort to grow personal and departmental business.
Train team members and properly execute the sales process for booking ticket accounts, including: processing payments, tickets and paperwork.
Work with General Manager, Food & Beverage to outline and plan for picnic and suite level orders.
Other Duties:
Lead in various administrative duties related to the ticket sales department, as needed.
Maintain an extraordinary attention to detail and excellent time management skills, which are an absolute requirement to acceptable job performance.
Attend and represent the Company at appropriate community events, especially events that will improve ticket sales.
Along with the ticket sales staff, research ways to improve the ticket sales department.
Be a leader in customer service for all office and nightly staff.
Be a leader to all office and nightly staff in "getting the job done." Remember, the people who work for you will rarely work harder than you.
Represent the Company in a professional manner.
Work as the member of a SALES TEAM, and Have Fun!!!
Perform other duties and responsibilities as determined by the General Manager.
