GXO Logistics, Inc.

Director, Technology Implementations

GXO Logistics, Inc. • $120K — $150K *
US-AnywhereRemote in Pennsylvania, US
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years of experience in IT implementations focused on WMS (Blue Yonder preferred)
  • Proven leadership experience managing multi-functional technical teams
  • Strong understanding of the end-to-end implementation lifecycle
  • Experience with integrations (APIs, middleware such as GXO IQ / MuleSoft)
  • Strong stakeholder management and executive communication skills
  • 5+ years of people management experience
  • Willingness to travel up to 25%

Responsibilities

  • Own the successful delivery of multiple concurrent WMS implementations from initiation through hypercare
  • Ensure alignment with GXO standard implementation methodologies and deployment models
  • Drive accountability across project teams to meet scope, timeline, and quality expectations
  • Oversee key milestones including system configuration, SIT/UAT, and deployment readiness
  • Identify risks early and drive mitigation plans
  • Escalate critical issues to leadership with clear ownership and resolution paths
  • Lead and develop teams of Implementation and Integration Analysts
  • Define clear roles, responsibilities, and ownership across workstreams
  • Manage resource capacity planning and allocation across projects
  • Coach teams on delivery discipline, problem-solving, and stakeholder communication

Benefits

  • Dynamic team environment
  • Opportunities for career advancement
  • Focus on best-in-class implementation strategies
  • Leadership development opportunities
  • Travel opportunities around 25%
Full Job Description
As the Director, Technology Implementations, you will lead the end-to-end delivery of Warehouse Management System (WMS) implementations while driving consistency, scalability, and quality across deployments. This role partners with cross-functional teams to ensure successful execution aligned with GXO standards. Join our dynamic team and help shape best-in-class implementation strategies while advancing your leadership career.

What you'll do on a typical day:

Own the successful delivery of multiple concurrent WMS implementations from initiation through hypercare

Ensure alignment with GXO standard implementation methodologies, playbooks, and repeatable deployment models

Drive accountability across project teams to meet scope, timeline, and quality expectations

Oversee key milestones including system configuration, SIT/UAT, deployment readiness, and production go-live

Identify risks early (resource gaps, integration dependencies, vendor delays) and drive mitigation plans

Escalate critical issues to leadership with clear ownership and resolution paths

Ensure readiness across all deployment phases, including operational and IT transition

Lead and develop teams of Implementation Analysts and Integration Analysts

Define clear roles, responsibilities, and ownership across workstreams

Manage resource capacity planning and allocation across projects

Coach teams on delivery discipline, problem-solving, and stakeholder communication

What you need to succeed at GXO:

At a minimum, you'll need:

10+ years of experience in IT implementations, with a strong focus on WMS (Blue Yonder preferred)

Proven leadership experience managing multi-functional technical teams

Strong understanding of the end-to-end implementation lifecycle (design, build, test, deploy, support)

Experience with integrations (APIs, middleware such as GXO IQ / MuleSoft)

Strong stakeholder management and executive communication skills

5+ years of people management experience

Willingness to travel up to 25%

It'd be great if you also have:

Deep experience delivering large-scale, template-driven implementations

Demonstrated success driving standardization and continuous improvement in deployment models

Strong problem-solving skills with the ability to manage competing priorities in complex environments

About GXO Logistics, Inc.

GXO Logistics, Inc. Careers

Join the dynamic team at GXO Logistics, Inc., a leading global provider of cutting-edge supply chain solutions. At GXO, we are committed to fostering a workplace where innovation thrives, leadership is cultivated, and diversity is celebrated. Discover a world of exciting job opportunities and be part of a company that values professional growth and development.

Work You’ll Do

Embark on a career journey with GXO Logistics, Inc., where you will be instrumental in transforming the logistics and transportation industry. Our team is at the forefront of innovation, driving efficiency and effectiveness for some of the world's most recognized brands.

Lead with Us

Step into a role of leadership and influence at GXO. We empower our employees with diversity training and leadership opportunities that pave the way for personal and professional growth. Our culture is built on the principles of teamwork, respect, and integrity—values that are integral to all we do.

Innovate with Us

At GXO Logistics, Inc., innovation is at the core of our operations. Join our team and contribute to groundbreaking projects that redefine logistics. With a focus on advanced technology and sustainable practices, your work will help shape the future of supply chain management.

Grow Your Career

GXO is not just a company; it's a place where careers flourish. We offer a range of job opportunities, from entry-level positions to senior roles in various departments. Whether you're seeking an internship to kickstart your career or a professional role to advance your skills, GXO provides the resources and support to help you succeed.

Benefits of Joining GXO

- **Career Advancement**: With a multitude of career paths and educational resources, the potential for growth is limitless. - **Professional Development**: Enhance your skills through targeted training programs and gain valuable experience that will elevate your career. - **Competitive Benefits**: Enjoy a comprehensive benefits package that supports the well-being of you and your family. - **Inclusive Culture**: Thrive in an environment that embraces diversity and fosters a sense of community among team members.

Join Our Team

Explore the array of job opportunities at GXO Logistics, Inc. and find the position that best matches your skills and interests. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Prepare for Your Interview

Ready to make your mark at GXO? Prepare your resume and sharpen your interview skills. Our hiring process is designed to identify and attract talent who are passionate about logistics and innovation.

Stay Connected

Keep up to date with the latest career tips, company news, and industry insights by joining our network. Follow GXO Logistics, Inc. on our careers page and connect with us through professional networking platforms.

Apply Now

Don’t miss out on the opportunity to be part of something big. Visit the GXO Logistics, Inc. careers page to view open positions, submit your resume, and start your journey towards a rewarding career in logistics.

EXPLORE GXO LOGISTICS, INC. JOBS

Join us at GXO Logistics, Inc., where your career is just the beginning of a journey filled with opportunities for growth, innovation, and leadership.
Learn more about GXO Logistics, Inc.
Market Cap
$4.9 billion
Industry
Transportation
* Ladders Estimates

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