Additional Information About the Role

Director, Technology Delivery Center of Excellence/PMO

Leads the Technology Delivery Center of Excellence (COE) and PMO by defining and
communicating the COE vision, strategy, operating model, governance, and KPIs to standardize
delivery across the enterprise. Oversees enterprise program and portfolio management -
including intake, prioritization, stage-gates, tooling, reporting/dashboards, and
post-implementation reviews - to ensure projects meet scope, schedule, budget, and value
targets. Partners with business, technical, and executive stakeholders to align investments, shape
resource and budget plans, manage cross-functional dependencies, and drive adoption and
change management. Provides leadership, coaching, and capability-building for PMO and delivery
teams to sustain consistent delivery practices and continuous improvement

Preferred Qualifications

Role Purpose

Leads the Technology Delivery Center of Excellence (COE) and PMO by defining and communicating the COE vision, strategy, operating model, governance, and KPIs to standardize delivery across the enterprise. Oversees enterprise program and portfolio management -including intake, prioritization, stage-gates, tooling, reporting/dashboards, and post-implementation reviews - to ensure projects meet scope, schedule, budget, and value targets. Partners with business, technical, and executive stakeholders to align investments, shape resource and budget plans, manage cross-functional dependencies, and drive adoption and change management. Provides leadership, coaching, and capability-building for PMO and delivery
teams to sustain consistent delivery practices and continuous improvement.

Responsibilities:

• Define and communicate the COE and PMO vision, strategy, and operating model to align technology delivery with organizational priorities
• Provide leadership, coaching, and development for PMO and delivery team members to build capability and consistent delivery practices
• Establish governance, standards, and KPIs for program and portfolio performance to drive continuous improvement
• Shape budget, staffing and resource plans in partnership with senior leaders to meet portfolio objectives
• Oversee enterprise program management activities, ensuring projects follow standardized methodologies and achieve scope, timeline, and budget targets
• Manage portfolio intake, prioritization, and stage-gate processes to optimize value delivery and risk management
• Develop and maintain delivery tooling, reporting, and dashboards to provide transparency into program status and performance
• Drive post-implementation reviews and lessons-learned processes to improve future delivery outcomes
• Partner with business unit leaders to translate strategy into prioritized initiatives and coordinate cross-functional dependencies
• Serve as a principal point of contact for executive-level reporting and decision support on portfolio trade-offs and resource allocation
• Advocate for change management and adoption practices to realize benefits from delivered solutions

Minimum Requirements

Education:

• Bachelor's Degree

Experience:

• 7 or more years of experience leading technology delivery, program or PMO functions

Preferred Requirements

Education:

• Master's Degree

Experience:

• 10 or more years of experience leading enterprise technology programs with demonstrated PMO establishment or transformation

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.