Walmart

Director, Technical Program Management

Walmart$169K — $338K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or 9 years of experience in technical program management.
  • 7 years of experience in engineering or related fields, if holding a degree.
  • Strong analytical skills with expert knowledge of Excel and data synthesis.
  • Proven leadership experience in managing cross-functional teams and projects.
  • Experience in resource planning, hiring operations, and essential organizational tasks.
  • Excellent executive communication skills for influencing stakeholders.

Responsibilities

  • Drive technology strategy for AI initiatives in Retail Intelligence.
  • Design and implement AI solutions to improve operational efficiency.
  • Translate strategic goals into detailed plans and track their execution.
  • Manage resource planning and hiring operations within the program.
  • Conduct data analysis to guide strategic decision-making.
  • Create and present compelling updates and recommendations for executives.
  • Serve as a key connector among engineering, product, and business teams.

Benefits

  • Medical, vision, and dental coverage for employees and their families.
  • 401(k) plan with company contributions.
  • Paid time off for vacations, sick leave, and parental leave.
  • Education benefit program covering tuition and fees for various educational pursuits.
  • Short-term and long-term disability insurance to support employees.
Full Job Description
Position Summary...
As the Director of Technical Program Management for Retail Intelligence group, you will operate at the intersection of strategy and execution, partnering across teams to solve complex problems, leverage data to inform decisions, and build trusted relationships that drive outcomes at scale.

This role focuses on shaping short- and long-term technology strategy, aligning cross-functional priorities, and enabling cohesive execution and operationalization across enterprise programs.

What you'll do...
Job Description

The AI and Data organization brings together the capabilities required to make AI and data a true enterprise advantage. Our mandate is to build and operate the shared platforms, intelligence and decision systems that power customer experiences, enable associates and drive measurable business impact across Walmart. Within the AI and Data org, the Retail Intelligence group is specifically focused on training and delivering shared AI models and services that bring frontier AI capabilities at scale to products and businesses across Walmart in an economical way. The Retail Intelligence org works on cutting edge AI in the areas including Commerce Foundational Models, Content and Creative AI, Agentic Simulation and more.

The work in Retail Intelligence group is inherently horizontal and collaborative. As the Technical Program Lead for Retail Intelligence group, you will operate at the intersection of strategy and execution, partnering across teams to solve complex problems, leverage data to inform decisions, and build trusted relationships that drive outcomes at scale.
This role focuses on shaping short- and long-term technology strategy, aligning cross-functional priorities, and enabling cohesive execution and operationalization across enterprise programs.

What you'll do...
  • Drive tech strategy and operational execution for Retail Intelligence AI initiatives.
  • Identify, design, and operationalize AI-enabled solutions using Walmart's internal AI tools to streamline day-to-day work. Build scalable processes and evangelize successful solutions across teams to accelerate enterprise adoption.
  • Translate high-level priorities into clear plans, milestones, and measurable outcomes, and independently track progress across teams
  • Own resource planning and hiring operations, including headcount tracking, requisition visibility, contractor management, and reporting.
  • Lead data-driven analysis using advanced Excel and spreadsheet tools to generate insights that inform strategic decisions
  • Build executive-ready materials (decks, white-papers, etc.) and clearly communicate updates, risks, and recommendations
  • Operate as a cross-functional connector, aligning engineering, product, recruiting, and business teams to drive execution
  • Identify gaps in current processes and implement practical improvements to increase speed, clarity, and accountability
  • Manage multiple initiatives simultaneously, demonstrating strong ownership, follow-through, and attention to detail
  • Build and scale the technical program function for Retail Intelligence group and scale the team with the organization


What you'll bring:
  • Proven track record in strategy, consulting, or analytics/business operations, translating insights into scalable, measurable business impact.
  • Passion for AI-enabled productivity; leverages internal AI tools to drive standardization, optimization, and change enablement.
  • Strong bias for action and iterative delivery; rapidly tests, learns, and improves solutions to deliver value quickly.
  • Advanced analytical capability with expert Excel skills; synthesizes complex data into clear insights and recommendations.
  • Strong executive communication skills, including building compelling decks and narratives; experienced presenting to and influencing senior leaders.
  • Demonstrated ownership of programs, planning, or operating frameworks, with strong follow-through and accountability.
  • Experience managing or supporting resource planning, hiring programs, and/or organizational operations.
  • Ability to manage multiple priorities with high attention to detail, organization, and execution rigor.
  • Proven ability to lead ambiguous, cross-functional initiatives from problem definition through execution.
  • Ability to influence without authority, build trust, and align stakeholders across engineering, product, and business teams.
  • Prior experience leading and managing TPMs would be an advantage


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Sunnyvale, California US-11657: The annual salary range for this position is $169,000.00 - $338,000.00

Bentonville, Arkansas US-30003: The annual salary range for this position is $130,000.00 - $260,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 7 years' experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 9 years' experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 5 years' experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1345 Crossman Ave, Sunnyvale, CA 94089-1114, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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