Director, Technical Program Management - Multi-Product Shopping

Expedia Group

$231K — $323K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Computer Science, Engineering, or related field, or equivalent experience.
  • 10+ years in program management and 5+ years in people management.
  • Significant experience managing large-scale, cross-functional technical programs across multiple teams.
  • Proven ability to drive complex programs from inception through operationalization, managing risks and issues effectively.
  • Deep understanding of distributed systems, APIs, and technical architecture to influence design decisions.

Responsibilities

  • Define and refine the strategy and roadmap for complex, multi-team technical programs.
  • Lead end-to-end delivery of large-scale initiatives with integrated program plans and risk management.
  • Collaborate with engineering and product teams to translate business needs into technical requirements.
  • Establish and scale best practices in technical program management including processes and metrics.
  • Build and mentor a high-performing team of Technical Program Managers.
  • Promote the use of data and AI/ML tools to enhance delivery workflows and outcomes.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off and wellness reimbursements.
  • Employee Assistance Program for personal support.
  • Travel discounts and membership to International Airlines Travel Agent Network (IATAN).
  • Opportunities for professional development and a supportive work culture.
Full Job Description
Introduction to Team

Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

This Director of Technical Program Management role is part of our Multi-Product Shopping team which sits within our Technology division. The Multi-Product Shopping team is responsible for the search and shopping flows for Flights, Cars, Activities, and Packages on Brand Expedia. In this role, you will own large, complex programs that align cross-functional teams and technology investments to deliver reliable, scalable improvements that materially elevate outcomes for travelers and the business.

In this role, you will:
  • Define, drive, and continuously refine the technical program strategy and roadmap for complex, multi-team initiatives, aligning outcomes with Expedia Group's business and technology objectives.
  • Lead end-to-end delivery of large-scale, multi-team initiatives by creating and managing integrated technical program plans, identifying and mitigating risks and dependencies, and ensuring high-quality, timely outcomes.
  • Partner closely with engineering, product, and architecture leaders to translate business objectives into clear technical requirements, system integration plans, and API/data contract agreements across domains.
  • Establish and scale best-in-class technical program management practices, including standardized processes, tooling, and metrics for execution excellence, operational readiness, and continuous improvement.
  • Build, lead, and mentor a high-performing team of Technical Program Managers, fostering domain fungibility, strong technical aptitude, and deep collaboration across multiple product and platform areas.
  • Champion the use of data, analytics, and AI/ML-enabled tools to plan, execute, and optimize delivery workflows, including familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, and safely integrates and operates AI/ML-enabled solutions that improve outcomes


Minimum Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • 10+ years of relevant professional experience in program management and 5+ years of people management experience.
  • Extensive experience in technical program management driving large-scale, cross-functional initiatives across multiple engineering teams, services, or domains.
  • Proven ownership of complex technical programs from inception through launch and operationalization, including requirements definition, program planning, execution tracking, and risk/issue management.
  • Demonstrated ability to understand distributed systems, APIs, data flows, and technical architectures sufficiently to influence design decisions, manage dependencies, and drive trade-offs with engineering leaders.
  • Proven track record establishing program structures, governance, and metrics for large technical portfolios, including risk management, dependency management, and stakeholder communication at the organizational level.


Preferred Qualifications:
  • Demonstrated experience leading multi-year, multi-team technology transformations or platform programs, including migration, modernization, or large-scale integration efforts.
  • Track record of improving engineering and operational outcomes at scale through program-level mechanisms, including data-driven decision making, metrics frameworks, and continuous improvement loops.
  • Experience orchestrating programs that leverage AI-driven systems or AI/ML-enabled components, including safely integrating and operating these capabilities to improve customer and business outcomes.
  • Proven ability to influence technical architecture and long-term technology direction across organizations by facilitating design decisions, aligning roadmaps, and resolving cross-team technical conflicts.
  • Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products, with specific experience guiding teams on responsible use, quality, and measurable impact of AI capabilities within complex programs.


The total cash range for this position in Seattle is $231,000.00 to $323,500.00. Employees in this role have the potential to increase their pay up to $369,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is [redacted].com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

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