Director, Technical Product Manager - Digital Assets

BNY Mellon

$150K — $180K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in product or technical product management, ideally in financial services or market infrastructure.
  • 4+ years of hands-on experience with digital asset custody or adjacent market infrastructure.
  • Technical fluency to collaborate with engineers on APIs and troubleshoot issues.
  • Strong knowledge of digital asset custody operations and control frameworks.
  • Familiarity with wallet architectures, transaction lifecycle, and blockchain mechanics.
  • Experience managing operational risks in custody environments with SDLC practices.
  • Proven ability to deliver end-to-end platform products and communicate technical concepts clearly.

Responsibilities

  • Drive delivery for Digital Asset Custody capabilities by translating outcomes into clear requirements.
  • Write detailed product requirements and partner with engineering to deliver custody features.
  • Collaborate with Compliance and Operations to ensure custody releases meet client and regulatory needs.
  • Work with engineers to evolve custody services and integrations with a focus on resiliency.
  • Capture custody security requirements and support audits for compliance.
  • Oversee end-to-end feature delivery including user acceptance testing and readiness with operations.
  • Evaluate build-vs-buy options by comparing vendor capabilities and documenting trade-offs.

Benefits

  • Highly competitive compensation and benefits with a pay-for-performance philosophy.
  • Access to flexible resources for personal and professional growth.
  • Support for health and wellness initiatives to foster resilience.
  • Generous paid leave programs, including paid volunteer time.
  • Participation in 401(k) plan and access to medical, dental, and vision insurance.
Full Job Description
Job Description

We're seeking a future team member for the role of Product Development Manager to join our Digital Assets team. This role is located in San Francisco, CA

In this role, you'll make an impact in the following ways:
  • Drive delivery for key Digital Asset Custody capabilities (wallet services, key management, and operating workflows) by translating outcomes into clear requirements and a prioritized backlog.
  • Write detailed product requirements, define acceptance criteria, and partner with engineering to estimate, sequence, and deliver custody features such as deposits/withdrawals, transfers, whitelisting, approvals, entitlements, and reporting.
  • Work day-to-day with Compliance, Technology, Operations, and Risk to refine requirements, document control needs, and ensure custody releases meet client commitments and regulatory expectations.
  • Partner with engineers and architects to evolve custody services and integrations (APIs/events) to trading, settlement, and accounting platforms, with attention to resiliency, auditability, and operational controls.
  • Contribute to custody security and control design by capturing control requirements in stories, partnering on threat/risk reviews, and supporting evidence collection for audits (e.g., MPC/HSM usage, access governance, segregation of duties).
  • Own end-to-end feature delivery across custody workflows including UAT support, runbooks, and go-live readiness with operations.
  • Support build-vs-buy evaluations by gathering requirements, comparing vendor capabilities, and documenting tradeoffs across security, regulatory expectations, resilience, cost, and time to market.

To be successful in this role, we're seeking the following:
  • 12+ years of experience in product management or technical product management, ideally within financial services, or market infrastructure.
  • 4+ years of hands-on experience with digital asset custody, wallet infrastructure, or adjacent market infrastructure supporting settlement and safekeeping.
  • Hands-on technical fluency: ability to work with engineers on APIs/integrations, read logs and metrics, and use data to validate outcomes and troubleshooting issues.
  • Strong understanding of:
    • Digital asset custody operating models, safeguarding expectations, and control frameworks
    • Wallet types and architectures (hot/warm/cold), transaction lifecycle, and blockchain network mechanics (fees, finality, reorgs)
    • Key management and cryptography concepts, including MPC and HSMs, key ceremonies, backup/recovery, and secure signing
    • Operational risk topics for custody: approvals/entitlements, travel rule considerations, reconciliation, auditability, and incident response
  • Experience supporting multiple blockchain networks and asset types, with a pragmatic approach to adding new networks safely.
  • Experience delivering secure, resilient, and auditable software in regulated environments, including strong SDLC practices, change management, and operational readiness.
  • Proven experience delivering platform products end-to-end, translating complex technical concepts into clear roadmaps, requirements, and prioritized backlogs.
  • Execution focused with experience working with multi-disciplinary teams comprising product managers, designers, and engineers.
  • Strong communication skills with ability to gather requirements across cross-functional partners.


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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