Overview
Purpose:

The Director, Supply Chain Strategy leads the strategy, governance, and continuous improvement of core supply chain processes across the North America enterprise. This role owns strategic planning, end-to-end performance analytics, and transformation initiatives that elevate service levels, cost efficiency, working capital, and team effectiveness. The Director drives a culture of accountability, collaboration, data-driven decision making, and operational excellence across the supply chain network.

Reporting to the Vice President, Supply Chain & Manufacturing, this leader builds and maintains a high-performing team spanning analytics, strategic planning, information technology enablement, project management, and performance improvement. The Director plays a pivotal enterprise role by connecting cross-functional efforts across Demand Planning, Supply Planning, Logistics, Manufacturing, Sourcing, and Customer Supply Chain to ensure seamless end-to-end supply chain integration.

This role provides flexibility to work in a hybrid environment of home and our Westlake Village, CA office. (Hybrid is defined as 3 times per week in the office).

Responsibilities Primary Accountabilities:

Strategic Planning

• Set and align the strategic vision for North America Supply Chain with enterprise objectives, long-range targets, and operating model priorities.
• Own the annual strategic planning process, governance model, and cadence across all Supply Chain functions, ensuring cross-functional alignment and executive buy-in.
• Drive scenario planning and decision-support frameworks that enable leadership to evaluate trade-offs in cost, service, and capital investment.
• Translate enterprise strategy into actionable multi-year Supply Chain roadmaps with clear milestones, owners, and success metrics.
• Lead quarterly strategy reviews and executive-level reporting to measure progress and recalibrate priorities.

Project Management

• Establish and manage a robust Supply Chain project management framework to govern, track, and report on key Supply Chain initiatives across functions and geographies.
• Provide oversight and accountability for major cross-functional programs, including operating model implementation, network redesign, system deployments, and transformation projects.
• Define project charters, resource requirements, milestone timelines, risk registers, and benefits realization plans for all strategic Supply Chain programs.
• Coordinate with executive stakeholders and functional leaders to ensure milestones, budgets, and outcomes are achieved on time and within scope.
• Implement structured stage-gate governance processes that create rigor, transparency, and predictable delivery across the project portfolio.

Analytics & Performance Management

• Oversee the design and execution of advanced analytics, dashboards, and performance scorecards that drive improvement in service levels, inventory turns, transportation cost, manufacturing run efficiency, and customer fill rates.
• Champion data standards, central system governance, and a single source of truth across the supply chain data ecosystem.
• Build and maintain a comprehensive Supply Chain KPI framework; lead monthly and quarterly performance reviews with leadership and functional teams.
• Leverage predictive analytics and demand signals to proactively identify supply risk, capacity constraints, and service failure points before they occur.
• Coach functional teams on data literacy, analytical tools, and insights-driven decision making to elevate the overall analytics capability of the organization.

Information Technology

• Partner with IT and Digital to modernize supply chain data platforms, planning tools, and execution systems to enable real-time visibility and integrated decision support.
• Lead the supply chain technology roadmap, including ERP enhancements and AI application.
• Define business requirements and serve as the Supply Chain business owner for major technology implementations, integrations, and upgrades.
• Evaluate emerging supply chain technologies 6 including AI, machine learning, and automation 6 and lead pilots that deliver measurable operational value.
• Ensure data governance, system reliability, and change management practices are embedded into all technology rollout plans.

Benchmarking

• Lead ongoing internal and external benchmarking of supply chain capabilities, costs, service performance, and operating practices against industry peers and best-in-class CPG companies.
• Ensure benchmarking insights are visible, well understood, and actively used to prioritize improvement initiatives and set aspirational performance targets.
• Maintain relationships with industry associations, third-party benchmarking providers, and advisory networks to access current market data and emerging practices.
• Build a structured benchmarking cadence that feeds the annual strategic planning cycle and informs leadership decision making.
• Translate external benchmarks into actionable recommendations and business cases that align with enterprise investment priorities.

Transformation

• Lead large-scale supply chain transformation initiatives, including network optimization, operating model redesign, and organizational capability building across the North America enterprise.
• Act as a visible change agent who communicates clearly, reduces resistance, and builds alignment at all levels of the organization during periods of significant change.
• Develop and execute change management plans, stakeholder engagement strategies, and communication frameworks to ensure successful adoption of new processes, tools, and structures.
• Drive productivity and cost optimization initiatives across warehousing, transportation, manufacturing, planning and customer supply chain through structured CI methodologies (e.g., Lean, Kaizen, Value Stream Mapping).
• Establish benefits realization tracking to validate that transformation investments deliver the projected financial and operational outcomes.

End-to-End Supply Chain Integration

• Own the governance and integration framework that connects Demand Planning, Supply Planning, Logistics, Manufacturing, Sourcing, and Commercial functions into a unified, end-to-end operating model.
• Ensure the Integrated Business Planning (IBP) process, cadence, and governance across Demand, Supply, Finance, and Commercial is fully aligned to our strategic volume, capacity, inventory, and financial commitments.
• Break down functional silos by establishing cross-functional operating rhythms, shared KPIs, and collaborative problem-solving forums.
• Drive end-to-end supply chain visibility by connecting upstream supply and production signals to downstream fulfillment and customer service outcomes.
• Ensure supplier performance, contract manufacturing partnerships, and 3PL relationships are integrated into the end-to-end supply chain strategy and performance management framework.
• Other duties as assigned

Qualifications Experience, Knowledge, & Skills You Bring:

• 10+ years of progressive leadership experience in supply chain, operations, IBP, network planning, or analytics, preferably within the CPG, food & beverage, or consumer products sector.
• Demonstrated track record of leading end-to-end supply chain transformation and large-scale, cross-functional change initiatives.
• Deep experience in S&OP/IBP processes, demand and supply planning, logistics optimization, and supply chain analytics.
• Proven ability to build, develop, and lead high-performing teams across multiple functional disciplines.
• Strong executive communication, stakeholder management, and influencing skills 6 able to drive alignment across senior leadership and cross-functional teams.
• Ability to translate complex data and analytics into strategic insight, clear recommendations, and actionable plans.
• Proficiency with advanced supply chain planning systems, ERP platforms (e.g., SAP), data visualization tools (e.g., Power BI, Tableau), and project management frameworks.
• Expertise in Lean, Six Sigma, or structured continuous improvement methodologies.
• Strong financial acumen; ability to build business cases, manage P&L trade-offs, and demonstrate ROI on supply chain investments.
• Comfort operating in a fast-paced, matrixed organization with the ability to balance strategic thinking with hands-on execution.

What You99ll Need to Succeed:

• Passionate about a purpose driven career

• Cultivates respectful and inclusive environments that support employee growth across teams
• Drives strategic initiatives and maintains excellence in complex and dynamic settings
• Establishes transparent decision-making and accountability frameworks
• Encourages organizational teamwork effectively to achieve shared objectives

Education & Certification:

• Bachelor99s degree in Supply Chain Management, Business, Engineering, Operations, or a related field required.
• MBA or advanced degree preferred.

Physical Requirements:

• Ability to sit and use the computer for extended periods of time; ability to answer phones and use a variety of office equipment; ability to lift 15 pounds and reach overhead.

Travel Requirements:

• Estimated 20-25% travel required to regional distribution centers, manufacturing facilities, and external partner sites.
• Some international travel may be required based on business needs.

FOR JOBS BASED IN CALIFORNIA:

Hiring Pay Scale: $195,000 to $215,000

Dole Packaged Foods is committed to paying our Associates fairly and equitably. The pay rate offered will consider a wide range of factors, including but not limited to experience, education, accomplishments, and location. Pay scales are subject to review on a regular basis and will be updated as appropriate.