The Director of Supply Chain Procurement is responsible for leading the sourcing strategy, commercial management, and supplier performance for Deluxe's direct materials and supply chain critical spend. This role oversees strategic sourcing and procurement execution across direct categories, partners closely with Operations, Planning, Finance, and product stakeholders, and drives value through cost optimization, continuity of supply, contract discipline, supplier governance, and risk management. The Director may also lead and develop procurement professionals supporting direct procurement activities.
Direct Materials Category Strategy and Sourcing Leadership - Own the overall procurement strategy for assigned direct materials and supply chain categories (e.g., paper, substrates, ink, consumables, packaging, components, outsourced production, logistics-related supply inputs, and other production-critical materials).
- Define category strategies, sourcing roadmaps, cost reduction targets, supplier segmentation, dual-sourcing strategies, and supply risk mitigation plans aligned to demand forecasts, operational requirements, and enterprise financial goals.
- Lead competitive sourcing events, supplier evaluations, commercial negotiations, renewals, and contracting strategies for direct spend categories.
- Ensure procurement strategies balance cost, quality, service, scalability, and supply continuity while aligning with internal policies and enterprise objectives.
Supplier Management and Performance - Lead supplier governance across key direct material suppliers, including performance management, quality and service metrics, issue escalation, business reviews, and ongoing commercial management.
- Drive accountability for pricing, lead times, capacity commitments, quality standards, and contractual compliance.
- Partner with suppliers and internal stakeholders to resolve supply disruptions, quality issues, cost pressures, and operational risks, and to identify continuous improvement and value-creation opportunities across the supply base.
Internal Partnership and Stakeholder Management - Serve as the primary procurement partner for Operations, Supply Planning, Product, and manufacturing stakeholders.
- Translate demand forecasts, production plans, and operational requirements into sourcing strategies, supplier commitments, and commercial structures that enable reliable execution.
- Influence internal decision-making by providing market insight, cost modeling, supplier risk perspectives, and negotiation leadership across direct procurement initiatives, supply agreements, and material changes.
Contracting and Procurement Process - Support and lead complex commercial negotiations, supply agreements, pricing mechanisms, contractual commitments, and performance terms for direct materials and outsourced production.
- Ensure sourcing and contracting activity appropriately considers supply continuity, capacity, quality, logistics dependencies, financial exposure, and enterprise risk.
- Identify and escalate contractual, commercial, operational, and supplier-related risks. Partner with Legal, Finance, Supply Chain, and other SMEs to ensure agreements are commercially sound and operationally executable.
- Identify opportunities to improve direct procurement processes, category planning, forecasting alignment, reporting, and execution discipline.
- Support visibility into sourcing pipelines, cost savings, supplier actions, supply risks, and market conditions for procurement and supply chain leadership.
Team Leadership - Lead, coach, and develop assigned procurement employees supporting direct procurement and supply chain sourcing activities.
- Set priorities, provide direction, review work quality, and support professional development to strengthen category management and supplier engagement capability.
- Build negotiation discipline, market intelligence, risk management rigor, and cross-functional partnership skills within the team.
- Promote documentation, standard processes, and effective use of procurement tools, data, and best practices.
Basic qualifications: Bachelors degree or equivalent in business. 6+ years experience
• Demonstrated ability to review and redline contracts for key commercial and corporate risk considerations, and to appropriately escalate and partner with Legal and other SMEs for final risk assessment and approval.
• Strong commercial and negotiation skills, particularly for services-based, SOW-driven engagements.
• Broad knowledge of direct materials and supply chain-critical spend categories, including cost drivers, supply market dynamics, and sourcing strategies.
• Experience or working knowledge of print and production supply chains, including paper and substrates, ink, envelopes, packaging, and related consumables, and the commercial, quality, and continuity risks associated with sourcing these materials at scale.
• Working knowledge of supply chain concepts such as demand planning, inventory management, lead times, capacity constraints, and continuity of supply.
• Experience supporting business systems, workflows, or operational processes in a corporate environment, including experience in partnering cross-functionally with Legal, Finance, Supply Planning, Operations, and senior business stakeholders.
• Ability to balance cost optimization with brand integrity, employee experience, compliance, and enterprise risk.
• Exposure to SAP S/4HANA, SAP Ariba, or similar procurement / ERP platforms preferred
• Strong attention to detail and ability to maintain accurate operational and reporting data
• Strong analytical and financial acumen, including Excel-based analysis and the ability to work with structured data from multiple systems.
• Ability to troubleshoot routine user and transaction issues and know when to escalate more complex problems.
• Strong organizational skills and ability to manage multiple operational tasks simultaneously.
• Effective written and verbal communication skills with both technical and non-technical users.
• Ability to document processes clearly and support user training / adoption.
Strong customer service skills with a collaborative mindset and willingness to support cross-functional teams in a service-oriented role.
Preferred qualifications: JD with experience in Law, Business, Supply Chain. 7-10 years experience
Additional basic qualifications: Must be 18 years of age or older
BenefitsIn line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:
- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer-Matched Retirement Plan
- Employee Stock Purchase Plan
- Short-Term and Long-Term Disability
- Infertility Treatment, Adoption and Surrogacy Assistance
- Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.