Union/Affiliation:

Administrative and Professional Staff (APSA)

Pay range:

$107,656 to $128,454 annually

SFU Department Descr:

Faculty of Education

Position Grade:

13

# of openings:

1

Biweekly Hours:

72

About the Role

The Director, Student Success is responsible for the strategic development, implementation, evaluation, and operation of student admissions, engagement, and retention through leadership of the administrative supports and services for the Faculty of Education's program areas. The role supervises staff to ensure a motivating, supportive and inclusive work environment; participates on cross-functional teams and task forces. The role liaises with the Faculty's academic and administrative leadership and with Student Services to deliver and continuously improve services to students. The role develops performance measures and benchmarks to assess program and service effectiveness, analyzes data and reports results and recommendations to key stakeholders. The role plans for optimal enrollments, including revenue generation and budgetary considerations; manages strategic planning; and forecasts resources across multiple program-area budgets.

Full Job Description

Qualifications

Master's degree in Education, Business Administration or other relevant discipline and seven years of related management experience in student enrolment management, academic advising, student engagement and success and data analysis; or an equivalent combination of education, training, and experience.

• Excellent knowledge of strategic planning including enrolment management, resource planning, marketing and communications and initiative execution.
• Excellent knowledge of student success theory and research, including models of student retention, academic progression, and transitions across the student lifecycle.
• Excellent knowledge of recruitment, admissions, and enrollment management theories, best practices and strategies, including assessment.
• Excellent knowledge of University policies and regulations related to student engagement, student development, and student services. Excellent knowledge of multi-program administrative frameworks, including the ability to develop and maintain standard operating procedures across diverse program areas.
• Excellent knowledge of Canadian elementary, secondary and post-secondary education systems.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):

• 4 weeks' vacation (prorated for the first year)*
• Hybrid-work program for eligible positions
• Employer paid defined benefit pension plan
• On-campus tuition waiver for employees and their immediate family members*
• Off-campus tuition reimbursements and professional development funds*
• And more! View our benefits brochure

*Prorated for part-time employees

Additional Information

Reports to the Dean of Education.

Please include your cover letter and resume in one attachment.