Job Type
Full-time
Description
This role of the Director contributes to the success of the firm by directing engagements within their line of business and/or specialty areas, and leading client interactions to achieve outstanding results.
The Director is committed to high level business development opportunities, both with existing and new clients, while modeling and coaching others to do the same. This includes demonstrating thought leadership by publishing, speaking, and attending local networking events to drive business development efforts.
KEY RESPONSIBILITIES: CONSULTING- Oversee, support, and mentor Managers and Senior Mangers providing timely relevant and constructive feedback.
- Leverage staff, delegate, and instruct, being accountable for any deliverables, for on time and on budget completion.
- Evaluate and critique quality of work ensuring staff produces excellent work.
- Build and foster strong client relationships, serving as the primary contact, demonstrating an advanced level of executive presence, and receiving high satisfaction on engagements.
- Oversee complex engagements with a responsibility for engagement initiation, planning, management, solving issues, and completion as defined in VMG policies.
- Review and approve reports, before submitting to the client, as requested.
- Provide clear and concise presentations of findings and implications to clients. Ensure staff understands strategic implications of findings.
- Provide and approve accurate engagement fees for proposals and adjustments to billing.
- Understand, anticipate, and articulate clients' needs to staff. Alert staff of any changes.
- Initiate development of creative solutions to complex problems and unique market and organizational dynamics.
- Develop frameworks, learning materials, or assets to help build the knowledge of the service line.
- Originate new clients, selling a sustained level of annual fee volume (approximately half of which must come through a primary originator role).
- Seek opportunities to expand and strengthen personal network, collaborating with colleagues to generate cross-selling opportunities.
- Complete all administrative functions, mandatory training, and other internal responsibilities in a timely manner.
- Review monthly billing promptly to support timely and accurate billing of clients.
- Remain flexible and adaptable in work schedules and assignments as defined by departmental and company need.
- Maintain a positive attitude and contribute to a positive work environment.
QUALIFICATIONS: - Minimum of 8+ years of consulting experience; 10+ years of healthcare industry experience
- Bachelor's degree with relevant work experience
- Master's degree with relevant work experience
- Demonstrates attention to detail and commitment to excellence in work product and client service.
- Strong oral and written communication skills, including editing, demonstrating responsiveness to clients and colleagues.
- Basic competence in public speaking.
- Ability to demonstrate insight and professional judgment, with an aptitude for critical thinking.
- Takes initiative and is proactive.
- Demonstrates intellectual curiosity and drive for continuous learning.
- Proficient in Microsoft Office Suite and applicable software tools.
- Deep technical expertise in identified areas of specialization.
TRAVEL: - Ability to travel up to 75%
