Tempus

Director, Strategy & Operations

Tempus$150K — $220K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in commercial strategy, sales operations, enablement, or related roles.
  • Strong track record in building repeatable commercial systems, not just managing projects.
  • Ability to align cross-functional teams (marketing, sales, etc.) without formal authority.
  • Fluency in transitioning between high-level strategy and execution details.
  • Analytical skills with proficiency in commercial tools and sales pipeline analytics.
  • Self-directed and organized, capable of navigating ambiguity to achieve results.

Responsibilities

  • Drive the go-to-market strategy for new data and software offerings.
  • Build a comprehensive sales training and enablement program from scratch.
  • Design scalable commercial engine tools and practices for the team.
  • Lead transformation to a use-case and persona-focused sales approach.
  • Enhance customer engagement by focusing on solutions, not just products.
  • Identify and eliminate bottlenecks in the sales cycle to improve deal velocity.

Benefits

  • Opportunity to lead and innovate in a rapidly scaling business.
  • High-visibility role with significant ownership and influence.
  • Engagement in cutting-edge AI tools and commercial strategies.
  • Collaborative environment partnering with top-tier professionals.
  • Hybrid work arrangement promoting work-life balance.
Full Job Description
Tempus's Data & AI Partnerships business is scaling fast, and how we sell needs to scale with it. This role is the connective tissue that turns commercial strategy into repeatable practice: part strategist, part operator, part quarterback. You will sit at the center of the commercial org, building the enablement, tools, and operating rhythms that let a growing sales team win consistently.

It is a high-ownership, high-visibility role for someone who can move from executive leadership strategy to the details of a launch plan or a rep's deal prep, driving outcomes across teams without needing formal direct authority.

What you'll own
1. Quarterback new offering launches

Drive go-to-market strategy for new data and software offerings end-to-end: establish launch frameworks, commercial rhythms, and orchestrate Sales, Marketing, Product, and Data into one aligned motion to ensure seamless market execution.

2. Sales training & enablement

Build a comprehensive training curriculum and enablement function from the ground up: onboarding, ongoing skill-building, deal playbooks, and persona-based positioning to drive field effectiveness.

3. Build a scalable commercial engine

Design the operating backbone that lets the commercial team grow without losing rigor: the tools, AI-powered dashboards, and practices that turn individual talent into a repeatable system. Define the metrics, cadences, and infrastructure that make performance visible and coachable.

4. Lead the GTM transformation to a use-case / persona-led motion

Re-architect field execution by tailoring messaging, content, and discovery frameworks to specific buyer personas (for example, Medical Affairs versus Clinical Development). Partner with senior commercial, data, and operations leaders to bring this segmented approach to life in the field.

5. Elevate the selling motion: solutions, not SKUs

Sharpen how the team engages customers: clarifying the key "asset battles," grounding conversations in real customer problems and how Tempus uniquely solves them, and coaching the team to architect client solutions rather than pitch products.

6. Accelerate deal velocity and remove friction

Diagnose systemic deal bottlenecks across the sales cycle and institute operational fixes to streamline approvals, clear commercial barriers, and shorten time-to-close.

What Success Looks Like (First 6 to 12 Months)
  • A functioning enablement engine (curriculum, playbooks, and tooling) that measurably shortens rep onboarding ramp and lifts field effectiveness.
  • Measurable improvement in sales velocity across priority buyer personas, including reduced proposal-to-close timelines.
  • At least one new strategic offering launched successfully end-to-end on a clear, repeatable GTM playbook.
  • Field adoption of AI-driven commercial tools and dashboards integrated into standard weekly operating cadences.


Base Qualifications
  • 8+ years in commercial strategy, sales operations, enablement, revenue operations, or chief-of-staff roles.
  • A track record of building repeatable commercial systems (enablement, GTM launches, sales ops infrastructure), not just running one-off projects.
  • Strong cross-functional orchestration; comfortable aligning marketing, pricing, sales, and data without formal authority over them.
  • Fluency moving between strategy and execution, and between executive leadership and the field.
  • Analytical rigor and comfort with commercial tooling, dashboards, and sales pipeline analytics.
  • A structured, self-directed operator who brings order to ambiguity and drives outcomes across teams.


Preferred Qualifications
  • Experience in life sciences, healthcare, health tech, or data-focused SaaS.
  • Direct experience applying AI tools or automated workflows to sales and commercial operations.
  • Familiarity with the use of real-world data (RWD) in life sciences or clinical research settings.


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$150,000 - $220,000

The expected salary range above is applicable if the role is performed from California and may vary for other locations (Colorado, Illinois, New York). Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

About Tempus

Tempus is a technology company that has built an operating system to battle cancer. The company enables physicians to deliver personalized cancer care for patients through its interactive analytical and machine learning platform. Tempus provides genomic sequencing services and analyzes molecular and therapeutic data to empower physicians to make real-time, data-driven decisions. The company also offers research services to enable discovery of new therapeutic targets and clinical services that support clinical trial design and monitoring. Tempus was founded in 2015 by Eric Lefkofsky and has raised over $8 billion in funding to date.
Learn more about Tempus
Size
1,001 employees
Industry
Founded
2015

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