The role of Director, Strategy & Analytics, is responsible for designing and driving enterprise-wide data intelligence, marketing content and operational efficiency initiatives across the Surety organization. This role operates as a senior individual contributor, working across underwriting, business development, and operations to enable data-driven decision-making, improve market messaging, and drive efficiency.
Core Responsibilities1. Data Mining, Insights & Decision Support
- Build centralized insights capability using tools like Power BI
- Analyze production trends, portfolio performance, and agency segmentation
- Deliver actionable insights for decision-making
2. Marketing Content & Positioning
- Develop and standardize Surety messaging, positioning, and content frameworks
- Create agent/broker materials and thought leadership content
- Ensure consistent messaging across field and home office
3. Operational Efficiency & Process Improvement
- Identify inefficiencies and streamline workflows
- Improve turnaround times and reduce manual processes
- Drive adoption of automation and best practices
4. Strategic Initiative Execution
- Lead cross-functional initiatives tied to business priorities
- Translate leadership direction into actionable plans
- Ensure measurable outcomes and execution discipline
5. Cross-Functional Influence & Alignment
- Align underwriting, operations, and marketing priorities
- Influence stakeholders without formal authority
- Serve as a trusted advisor to leadership
Role Characteristics- Enterprise-wide impact across Surety
- Primarily individual contributor role
- Leads projects and initiatives rather than large teams
- Operates with high autonomy and influences senior leadership
Key Success Indicators- Improved market-facing content consistency
- Increased use of data in decision-making
- Measurable operational efficiency gains
- Successful execution of enterprise initiatives
- Enhanced competitive positioning and ease of doing business
Qualifications & Experience- 10+ years in surety, insurance, or financial services
- Experience in analytics, marketing, or operations
- Strong understanding of surety distribution model
- Proven ability to influence senior stakeholders and drive initiatives
- Experience with data tools and process improvement
US Work AuthorizationUS Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
- We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.
- All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
- We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Are you ready to play your part? Choose
'Apply Now' to fill out our short application, so that we can find out more about you.
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