Navy Federal Credit Union

Director, Strategic Employer Brand Programs

Navy Federal Credit Union • $120K — $145K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience designing and executing integrated campaigns for talent outcomes
  • Expertise in integrating employer brand strategy with talent programs like mobility and employee referrals
  • Deep knowledge of employer brand strategy, recruitment marketing, and campaign development
  • Expertise in talent segmentation and creating strategies for diverse communities
  • Ability to translate an Employer Value Proposition (EVP) into audience-specific messaging
  • Experience leading senior creative professionals in brand or marketing organizations
  • Expertise in aligning employer brand strategy with talent acquisition priorities
  • Proficient in leveraging data to inform strategy and optimize performance

Responsibilities

  • Develop and direct a multi-segment employer brand strategy to enhance Navy Federal's EVP
  • Ensure consistency and differentiation across all candidate and employee interactions
  • Design campaigns aligned with hiring needs and market dynamics, in collaboration with brand partners
  • Create a unified framework that integrates talent acquisition programs into a cohesive ecosystem
  • Establish a data-driven approach for evaluating job boards and employer brand vendors
  • Evaluate performance metrics to optimize media investments and scaling strategies
  • Partner with other teams to implement executive-level reporting connecting brand activity with hiring metrics

Benefits

  • Comprehensive health and wellness programs
  • Opportunities for professional development and career growth
  • Collaborative and inclusive work culture
  • Flexible work arrangements and work-life balance
  • Access to modern talent acquisition technologies and tools
Full Job Description
Job Description

This role architects how our mission and value proposition come to life across critical talent segments, connecting employer brand, workforce programs, and market strategy into a unified system that drives measurable outcomes at scale.

Reporting to the VP, Talent Acquisition, this role operates at the intersection of brand, talent strategy, and workforce outcomes, ensuring Navy Federal's employer brand functions as a sustained, data-driven system influencing attraction, engagement, and mobility across the enterprise.

Responsibilities

  • Develop and direct a multi-segment employer brand strategy aligned to enterprise priorities that translates Navy Federal's Employer Value Proposition (EVP) into targeted, scalable activation across priority talent markets
  • Ensure consistency, credibility, and differentiation across all candidate and employee touchpoints
  • Design and oversee a portfolio of campaigns aligned to critical hiring needs, workforce planning, and market dynamics, with clear segmentation, channel strategy, and performance expectations, executed in partnership with internal brand and comms partners
  • Create a unified framework that integrates talent acquisition programs into a cohesive brand and engagement ecosystem reinforcing enterprise talent outcomes
  • Establish a data-driven approach to evaluating and optimizing job boards, sourcing channels, media investments, and employer brand vendors including clear performance benchmarks and reallocation strategies
  • Continuously evaluate performance and reallocate investments based on ROI and market intelligence; identify and scale emerging channels and partnerships
  • Partner across Talent Acquisition to implement executive-level reporting, dashboards, and insights that connect brand and campaign activity to funnel metrics, cost efficiency, and quality of hire outcomes
  • Define and operationalize employer brand and campaign performance metric; drive data-informed decision making and continuous optimization
  • Partner with Corporate Marketing, HR Business Partners, Strategic Workforce Planning, and Talent Acquisition; influence stakeholders on talent market positioning and investment strategy
  • Partner with TA Process and Quality Optimization team to ensure employer brand is consistently reflected across structured interview processes, candidate communications, and hiring experiences
  • Partner with risk teams and TA leadership to ensure employer brand strategies incorporate fraud-awareness and candidate-protection messaging into external brand channels where appropriate
  • Provide leadership, direction, prioritization, and feedback across direct reports and an interdisciplinary team to enable high-quality creative execution aligned to enterprise brand standards
  • Cultivate a culture of ambassadorship and advocacy, where team members actively represent and amplify the employer brand internally and externally
  • Develop leadership capability within the team, enabling both strategic thinking and operational excellence
  • Foster an environment of psychological safety, ownership, and continuous learning; prioritize team health through intentional investment in upskilling, development, and career growth


Qualifications

  • 10+ years of experience designing and executing integrated campaigns that drive measurable talent outcomes
  • Expert ability to integrate employer brand strategy with talent programs such as internal mobility, employee referrals, early careers, and community-based hiring initiatives
  • Expert knowledge of employer brand strategy, recruitment marketing, and multi-channel campaign development
  • Expert capability in talent segmentation and development of differentiated strategies for diverse talent communities
  • Expert ability to translate an Employer Value Proposition (EVP) into targeted, audience-specific messaging and activation strategies
  • Significant experience leading senior creative or design professionals within brand or marketing organizations
  • Expert capability in aligning employer brand strategy with talent acquisition priorities, including sourcing channels, job boards, and workforce planning inputs
  • Significant experience leading enterprise-level initiatives and influencing cross-functional stakeholders
  • Expert ability to leverage data and insights to inform strategy, measure effectiveness, and optimize performance
  • Significant experience managing external vendors, agencies, and media investments with a focus on ROI and performance outcomes
  • Significant leadership experience, including building and developing high-performing teams
  • Knowledgeable in modern talent acquisition technologies, including CRM platforms, programmatic advertising, and analytics tools


Desired Qualifications
  • Significant experience operating within complex, large-scale, or highly regulated organizations
  • Significant experience partnering with enterprise marketing and brand teams to align employer brand with broader organizational narratives
  • Knowledgeable in emerging trends across talent markets, digital platforms, and candidate behavior


Additional Information

Hours:
  • Monday - Friday, 8:00AM - 4:30PM


Location:
  • 820 Follin Lane, Vienna, VA 22180
  • 5510 Heritage Oaks Drive, Pensacola, FL 32526
  • 141 Security Drive, Winchester, VA 22602


About Navy Federal Credit Union

Navy Federal Credit Union is a credit union that serves members of the military and their families. The credit union offers a range of financial products and services, including checking and savings accounts, loans, and credit cards. Navy Federal Credit Union was founded in 1933 and is headquartered in Vienna, Virginia. The credit union has more than 9 million members and operates more than 300 branches across the United States and around the world.
Learn more about Navy Federal Credit Union
Size
18,000 employees
Industry
Founded
1933

Similar Jobs

More Jobs at Navy Federal Credit Union

More Business Services Jobs

  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd *
    Southern Dock Products / DuraServ
    Memphis, TN 38109 (Shelby County)
  • Vice President, Sales & Service
    $150K — $250K + $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Just Rite Equipment / DuraServ
    South Windsor, CT 06074 (Capitol County)
  • Vice President, Service & Sales
    $200K — $500K++ $30K bonus + equity, medical, dental, vision, life, std/ltd, auto allowance, *
    Casco Dock & Door / DuraServ
    West Sacramento, CA 95691 (Yolo County)
  • Director of Business Development
    $130K — $150K *
    Warren Whitney
    Richmond, VA 23226 (Henrico County)
  • Sales Representative - Facility Services
    $70K — $150K *
    Cintas
    Fresno, CA 93722 (Fresno County)

Find similar Director, Strategic Employer Brand Programs jobs: