MKS Instruments, Inc.

Director, Strategic Accounts

MKS Instruments, Inc.$200K — $275K *
Technical Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical field required; master's preferred.
  • 12+ years of relevant experience in strategic account management.
  • Proven history of driving profitable growth across market cycles.
  • Extensive knowledge of Laser & Photonics, Micro Processing, or Semiconductor industries.
  • Exceptional analytical skills for data synthesis and problem-solving.
  • Senior-level experience in leading technical sales and service teams.
  • Availability for up to 30% travel.

Responsibilities

  • Develop and execute a Strategic Account strategy for profitable growth.
  • Collaborate with Product Line Managers to align strategies and achieve targets.
  • Build annual and multi-year tactical account plans with clear growth metrics.
  • Report on account performance including bookings and opportunity funnels.
  • Mentor the Strategic Account team to enhance sales capabilities.
  • Promote a customer-first culture within the sales organization.
  • Expand senior-level relationships and ensure alignment with customer needs.

Benefits

  • Health and wellness programs for employee well-being.
  • Flexible work arrangements to support work-life balance.
  • Retirement savings plan with employer contributions.
  • Professional development opportunities for career growth.
  • Employee recognition programs to celebrate achievements.
Full Job Description

We are seeking an exceptional Director, Strategic Accounts who will own the strategy, planning, and execution of direct sales, support team, and service support for a portfolio of high-value, strategically for a key Semiconductor OEM. You are a collaborative, growth-driven leader who thrives in a team environment and plays a pivotal role in shaping and delivering our strategic growth initiatives.

You will make an impact by:


Strategic Ownership & Growth Leadership

  • Develop and execute the comprehensive Strategic Account strategy that delivers profitable growth and builds a long-term partnership.
  • Partner with Product Line Managers across the multiple MKS divisions to promote our portfolio to align go-to-market strategies, execute design wins, and ensure revenue/margin targets are achieved.
  • Build and deploy annual and multi-year tactical account plans; establish clear year-over-year growth targets tied to the Plan of Record (PoR).
  • Report monthly and quarterly on performance by Strategic Accountincluding bookings, design wins, opportunity funnel, and forecast accuracy.

Team Leadership & Sales Excellence

  • Coach, mentor, and elevate the Strategic Account team members to strengthen hunting mentality, account penetration, and pipeline in other geographical account locations
  • Champion a high-performance, customer-first culture within the commercial organization.
  • Develop customer intimacy by coordinating monthly management review meetings (MRM), quarterly business reviews (QBR), executive review meetings (ERM), and technical roadmap meetings (TRM).

Customer Engagement & Executive Relationship Building

  • Maintain and expand senior-level relationships with influential stakeholders at assigned Strategic Accounts.
  • Act as the customer advocate internally while ensuring alignment between customer needs and business objectives.

Operational Accountability

  • Partner closely with Customer Service, Operations, and Logistics to ensure flawless execution of deliveries and exceed customer expectations.
  • Collaborate with General Managers to provide strategic pricing recommendations that optimize profitability and share position.
  • Maintain and develop CRM accuracy for forecasting and planning.


What You Bring to the Team:

  • Bachelors degree in a technical discipline required or equivalent technical work experience; Masters degree preferred.
  • 12+ years of related experience required
  • A proven track record of driving profitable top-line growth across market cycles, with success operating within a complex matrix organization.
  • Significant Industry experience in Laser & Photonics, Micro Processing, and/or Semiconductor markets.
  • Exceptional analytical and problem-solving skills, ability to diagnose issues, synthesize data, and recommend decisive actions.
  • Extensive experience leading technical sales and service teams at a senior level, with progressive leadership responsibilities.
  • Ability to travel up to 30%.
  • Ability to frequently meet in-person with customers and internal MKS stakeholders.

Compensation and Benefits:

  • Total Compensation: Salary Range: ($200,000 6 275,000) & Incentive Payment: ($40,000 6 100,000). This range is a good faith estimate of the expected total compensation for this position (base salary plus variable sales compensation), based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. At MKS, it is not typical for an individual to be hired at or near the top of the range for the role.
  • Incentive Payment: A percentage of your total compensation is tied to participation in a Sales Incentive Plan (SIP) and is earned by your achievement of pre-established targets, pursuant to the terms of the SIP.

About MKS Instruments, Inc.

MKS Instruments, Inc. is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Our products are derived from our core competencies in pressure measurement and control, flow measurement and control, gas and vapor delivery, gas composition analysis, residual gas analysis, leak detection, control technology, ozone generation and delivery, RF & DC power, reactive gas generation, vacuum technology, photonics, sub-micron positioning, vibration isolation and optics. Our primary served markets include semiconductor capital equipment, general industrial, life and health sciences, research and defense.
Learn more about MKS Instruments, Inc.
Size
6,000 employees
Market Cap
$5.5 billion
Industry
Net Income
$350.1 million
5 Year Trend
+17.9%
Revenue
$2.3 billion
NASDAQ

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