Dollar Tree

Director Store Ops Reporting & Analytics

Dollar Tree$100K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Finance, Analytics, Operations, or related field required; Master's degree desired.
  • 6-8 years of experience in retail analytics, operations analytics, or business intelligence.
  • Proven ability to analyze large datasets to identify trends and operational drivers.
  • Strong verbal, written communication skills with experience presenting to leadership.
  • Excellent leadership skills with experience in coaching and developing team members.
  • Strong business acumen and understanding of retail financials and KPIs.
  • Continuous improvement mindset with experience in automating and improving analysis processes.

Responsibilities

  • Oversee weekly reporting on key operational metrics across the organization.
  • Analyze data to identify trends, risks, and develop mitigation strategies.
  • Provide gap analysis insights to relevant business owners.
  • Present data in an easily digestible format for all business levels.
  • Lead special project analytics for key stakeholders.
  • Manage an analytics team for operational data analysis priorities.
  • Drive problem-solving efforts and lead continuous process improvements.

Benefits

  • Full-time position with a structured work environment.
  • Opportunity for leadership and team development.
  • Access to advanced analytical tools and technologies.
  • Engagement in critical decision-making impacting store performance.
  • Dynamic work culture within a retail environment.
Full Job Description
The Director, Store Ops Reporting & Analysis will be responsible for providing leadership focused on reporting and analysis of key operational metrics. In addition to core report development, refinement & execution, this position will also be responsible for isolating exceptions, identifying gaps and trends to ultimately provide guidance and insights on opportunities to improve company financial and store performance. The candidate will be responsible for developing, creating, and maintaining key operational metrics and reports on time & accurately on a weekly, monthly, quarterly and annual basis.

Principal Duties and Responsibilities
  • Provide oversight to weekly reporting on key operational metrics for enterprise organization.
  • Analyze key data / metrics to identify trends and risks; developing mitigation solutions and recommendations
  • Provide gap analysis and insights to appropriate business owners
  • Present data in a format that is easy to understand and disseminate to all business levels
  • Provide optics and analytics on special projects for key business owners
  • Lead team of analytical thinkers to solve operational priorities through data analysis
  • Provide feedback and directional recommendations to ensure execution of business recommendations
  • Drive problem identification and resolution; lead process improvement efforts of department analytics.
  • Manage multiple resources and projects concurrently to ensure successful completion of analytic projects
  • Manage analytics team to develop predictive data models in early identification of exception opportunity stores/districts/regions
  • Accountable for the overall management of analytic projects including timelines, quality, and value
  • Develop and lead direct reports; including reviewing and approving work schedules and plans.

Minimum Requirements
  • Office work environment; 40+ work hours per week as business needs require
  • Proven ability to analyze large and complex datasets to identify trends, opportunities, risks, and operational performance drivers
  • Strong retail analytics experience, including analysis of sales, shrink, inventory, labor, productivity, customer behavior, store performance, and operational KPIs
  • Ability to convert data into clear, actionable recommendations that support operational decision-making and business strategy
  • Strong verbal, written communication, and presentation skills, with experience presenting insights to leadership and cross-functional partners
  • Demonstrated critical thinking and root-cause analysis skills, with the ability to challenge assumptions and recommend practical business solutions
  • Excellent leadership skills with prior experience supervising, coaching, and developing direct reports
  • Strong interpersonal skills with the ability to build collaborative relationships across corporate, field, and store-level teams
  • Continuous improvement mindset with experience improving reporting processes, automating recurring analysis, and creating scalable operational tools
  • Strong business acumen with a solid understanding of retail financials, operational execution, and key performance metrics
  • Ability to partner effectively with Operations, Finance, Merchandising, Loss Prevention, Supply Chain, IT, and senior leadership

Education:
  • Bachelor's degree in business, Finance, Analytics, Operations, or related field required; Master's degree in Analytics, MBA, or related advanced degree desired but not required
  • Experience: 6-8 years of related experience in retail analytics, operations analytics, business intelligence, finance, or retail operations support
  • Job Related Skills: Strong analytical, decision-making, problem-solving, prioritization, and project management skills. Must be comfortable working in a fast-paced retail environment with competing priorities and tight deadlines
  • Computer Skills: MS Office Suite required. Expert Excel skills required. Experience with

Other Technical Requirements:
  • Power BI, SQL or other query languages, large dataset management, dashboard development, data visualization, and reporting automation strongly preferred
  • Ability to act as a liaison between Operations and IT by translating operational needs into data, reporting, system, and analytics requirements; experience working with Google BigQuery, SQL, Power BI, APIs, and data from multiple internal and external sources preferred.


Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Workforce Management

Dollar Tree

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ

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