WellSpan Health

Director- Source to Pay

WellSpan Health • $100K — $130K *
York, PA 17403In-Person
Business Services
5 - 7 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business or Informatics required.
  • 5 years of experience in Supply Chain ERP support and oversight required.
  • 5 years of managerial experience required.
  • 10+ years of experience in Oracle Supply Chain ERP preferred.
  • Certification in Supply Chain preferred upon hire.
  • Ability to work independently and manage multiple tasks.
  • Strong communication and presentation skills.

Responsibilities

  • Serve as the primary business owner for ERP-enabled sourcing and procurement processes.
  • Drive operational stabilization and continuous improvement of workflows.
  • Lead defect triage and root-cause resolution for sourcing issues.
  • Maintain comprehensive process documentation for training and governance.
  • Own and manage the sourcing enhancement roadmap with a focus on automation and compliance.
  • Partner with cross-functional teams to deliver technology-enabled improvements.
  • Define functional requirements and govern configuration changes.

Benefits

  • Promotes diversity, equity, and inclusion in supplier engagement.
  • Ensures internally controlled processes and compliance with audit standards.
  • Monitors employee experience and usability impacts of technology changes.
Full Job Description
Job Description

General Summary

Serves as the primary business owner and representative for WellSpan Sourcing and Purchasing within the ERP (Enterprise Resource Planning) sustainment and optimization model. This role is accountable for stabilizing operations, continuously improving sourcing and procurement workflows, and advancing technology enabled capabilities across the procure-o -pay lifecycle in partnership with Supply Chain and Finance leadership.

Responsibilities

Essential Functions:
  • Serves as the primary business owner for ERP-enabled sourcing and procurement processes within the sustainment and enhancement model.
  • Drives operational stabilization and continuous improvement by eliminating breakdowns, reducing rework, and optimizing system-supported workflows.
  • Leads defect triage and root-cause resolution to ensure permanent, prioritized fixes for sourcing and supplier issues.
  • Maintains comprehensive process documentation to support training, consistency, governance, and audit readiness.
  • Owns and manages the Sourcing enhancement roadmap, prioritizing automation, digitization, scalability, and compliance.
  • Partners cross-functionally (Supply Chain, Finance, IT, ERP teams) to define, prioritize, and deliver technology-enabled improvements.
  • Translates business needs into clear functional requirements and govern configuration changes, automation logic, and new capabilities.
  • Leads workgroups and teams to reduce manual effort, improve data quality, streamline workflows, and enhance user experience.
  • Establishes and operates governance for enhancement intake, prioritization, change control, and release readiness.
  • Defines and monitors sourcing performance metrics (adoption, cycle time, compliance, supplier enablement, data quality) to drive accountability and benchmarking.
  • Ensures enhancements meet internal controls, audit, regulatory, and data privacy standards while serving as an escalation point for complex issues.
  • Leads training, change management, and knowledge management efforts to drive adoption and inform continuous roadmap evolution.

Common Expectations:
  • Manages capacity and enhancement funding within approved budgets, balancing competing priorities through disciplined intake, governance, and transparent decision-making.
  • Promotes diversity, equity, and inclusion in supplier engagement and technology design, ensuring sourcing processes and tools support fair access and consistent outcomes.
  • Monitors employee experience and usability impacts of sourcing technology changes, escalating risks and adjusting approaches to support engagement and adoption.


Qualifications

Minimum Education:
  • Bachelors Degree in Business or Informatics Required

Work Experience:
  • 5 years Experience in Supply Chain ERP Support and oversight Required.
  • 5 years Experience in Manager Staff Required.
  • 10+ years Experience in Oracle Supply Chain ERP. Preferred

Courses and Training:
  • Certification in Supply Chain. Upon Hire Preferred

Knowledge, Skills, and Abilities:
  • Ability to work independently and manage multiple task assignments.
  • Strong oral and written communication skills, including presentation skills.
  • Strong problem solving and troubleshooting skills.

About WellSpan Health

WellSpan Health is a non-profit healthcare system that provides services to patients in central Pennsylvania and northern Maryland. The system includes eight hospitals, over 19,000 employees, and more than 200 patient care locations. WellSpan Health offers a range of services, including primary care, specialty care, and hospital-based care. The system is committed to providing high-quality, affordable healthcare to the communities it serves. WellSpan Health was founded in 1998 through the merger of several local healthcare organizations.
Learn more about WellSpan Health
Size
20,000 employees
Industry
Healthcare
* Ladders Estimates

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