Apple

Director, Software Test Engineering & Quality Assurance

Apple • $160K — $200K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in software portfolio management, quality engineering, or related fields.
  • 7+ years leading large, globally distributed quality or engineering teams.
  • Expertise in diverse testing methodologies across various technology domains.
  • Strong automation skills with tools like Cypress, Playwright, and Selenium.
  • Proven experience in leading organizational transformations and team integrations.
  • Exceptional cross-functional influence and engagement with senior executives.
  • Bachelor's or Master's degree in Computer Science or related field.

Responsibilities

  • Lead the global quality organization to define and execute a unified testing strategy.
  • Ensure all applications and systems meet Apple's high-quality standards before deployment.
  • Modernize QA infrastructure by implementing scalable automation frameworks.
  • Collaborate with engineering, product, and operations teams to embed quality throughout the software lifecycle.
  • Drive alignment across various stakeholders, including engineering and DevOps.
  • Oversee the transformation of testing functions across multiple geographies and technology domains.
  • Manage the end-to-end testing strategy for IS&T, Operations, and AppleCare Technologies.

Benefits

  • Opportunity to lead a world-class global quality organization.
  • Engagement with cutting-edge technologies and methodologies.
  • Collaboration with senior executives and cross-functional teams.
  • Potential for professional growth in a transformative role.
  • Access to a dynamic and innovative work environment.
Full Job Description
As the Director of Software Test Engineering & Quality Assurance, you will lead a unified, global quality organization responsible for defining and executing Apple's enterprise-wide software validation vision, bringing together a world-class team under a single, cohesive testing approach that raises the bar on engineering excellence across IS&T, Operations, and AppleCare Technologies.

Description

This leader owns the end-to-end testing strategy across IS&T, Operations, and AppleCare Technologies, ensuring that every application, system, and process meets Apple's exceptionally high bar for quality before it reaches the people who depend on it. Leading a global organization, this leader defines and executes a unified, enterprise-wide testing strategy, modernizes QA infrastructure by replacing manual overhead with scalable automation frameworks, and partners closely with engineering, product, and operations leaders to embed quality throughout the software development and systems lifecycle.

Minimum Qualifications

15+ years of experience in software portfolio management, quality engineering, test strategy, and/or related technical disciplines, with 7+ years leading large, globally distributed quality or engineering organizations.

Proven track record of building, scaling, or transforming BPR, engineering or testing functions across multiple geographies and distinct technology domains

Expertise in testing methodologies** across enterprise applications, cloud-native systems, mobile platforms, legacy architectures, and AI/ML pipelines in large-scale technology environments.

Strong automation acumen, with a demonstrated ability to replace manual testing pipelines with scalable automation frameworks such as Cypress, Playwright, and Selenium, and robust API testing methodologies including Postman and RestAssured

Demonstrated ability to lead through organizational transformation, including team integrations, functional consolidations, or the establishment of shared services functions

Exceptional cross-functional influence, with a proven ability to drive alignment across engineering, product, DevOps, and operations stakeholders and engage confidently at the senior executive level

Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field, or equivalent professional experience

Preferred Qualifications

Experience leading testing functions across multiple distinct domains simultaneously, such as enterprise IT, supply chain and operations, and customer support technologies

Experience managing quality across multi-stack environments, including cloud-native SaaS, mobile, legacy core systems, and emerging AI/ML pipelines

Familiarity with enterprise platforms and systems commonly used in IS&T, operational, or customer support environments

Demonstrated success consolidating or standing up large-scale quality organizations or shared services functions

Ability to operate with both strategic vision and operational rigor, equally comfortable setting long-term direction and driving day-to-day execution

Exceptional communication and storytelling skills, with the ability to translate complex technical quality concepts for non-technical executive audiences

Proven ability to hire and develop senior technical leaders, including SDETs and performance engineering specialists, across global, multicultural teams

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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