Gainwell Technologies

Director, SGS Program Management

Gainwell Technologies • $82K — $118K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in Business, IT, Accounting, or Healthcare preferred
  • 5+ years of client management/presentation/supervisory experience
  • 3+ years of experience in Medicaid/Medicare/Public Health
  • Strong computer skills, including Microsoft applications; advanced technical knowledge is a plus
  • Ability to thrive in a collaborative environment and manage diverse relationships

Responsibilities

  • Serve as primary liaison with clients to ensure satisfaction
  • Lead and manage all account and contractual aspects including planning and reporting
  • Manage operating budget with P/L responsibility and financial projections
  • Negotiate and implement new projects to expand client engagement
  • Develop a project status reporting system for tracking and monitoring deliverables
  • Collaborate with Senior Management to implement strategic business plans
  • Communicate effectively with clients and stakeholders to monitor progress and manage risks

Benefits

  • Fully remote work environment
  • Potential travel up to 25% for client meetings
  • Generous flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance and access to development academies
Full Job Description
Summary

Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, flexibility, learning, and career development. You'll have the opportunity to add to your technical credentials and certifications while enjoying a great company culture above all.

Your role in our mission

  • Serves as the primary liaison with clients and is responsible for overall client satisfaction.
  • Dedicated responsibility for leading/managing all account and contractual aspects, such as planning, scheduling, coordination, quality assurance, confidentiality and reporting of workload and financial results.
  • Manages an operating budget with P/L responsibility including monthly accrual, revenue and expense projections.
  • Introduces, negotiates, and implements new projects to expand scope of engagement.
  • Develops and maintains a project status reporting system to ensure all contract deliverables are tracked, monitored, and completed timely.
  • Works with Senior Management to develop and implement a strategic business plan to achieve enterprise goals.
  • Works with clients and stakeholders (both internal and external) to monitor and communicate progress, identify and manage risk, and communicate consistently and effectively.
  • Attends status meetings with client stakeholders and presents results of contract work.
  • Provides analysis and expertise when compiling and reporting operational results and contract deliverables.
  • Identifies gaps and recommends enhancements related to new and/or existing technology, processes, and existing products and/or services based on broad view of the organization.
  • Works with clients and stakeholders to and identify opportunities for value added services.
  • Participates in and contributes to quality management efforts.


What we're looking for

  • BA/BS - (Business/IT/Accounting/Healthcare preferred).
  • 5+ years of client management/presentation/supervisory experience.
  • 3+ years of Medicaid/Medicare/Public Health experience - general knowledge of the Medicaid program, particularly coordination of benefit, coverage, and payment rules preferred.
  • Strong computer skills, including, but not limited to Microsoft applications. Advanced technical knowledge is a plus.
  • Ability to function well in a highly collaborative environment which often requires managing relationships across task orders, multiple functional areas and physical and virtual locations.


What you should expect in this role

  • Fully Remote (within the US).
  • Travel may be required up to 25% for client meetings.


The deadline to submit applications for this posting is September 29, 2026.

The pay range for this position is $82,900.00 - $118,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

About Gainwell Technologies

Gainwell Technologies offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry, and eligibility services. With over 50 years of proven experience, Gainwell carries forward a reputation for technological innovation, service excellence, and unparalleled industry expertise in offering clients scalable and flexible health and human services solutions for their most complex challenges.

Gainwell Technologies Careers

There has never been a more opportune time to join Gainwell Technologies, a leader in providing cutting-edge technology solutions. As a hub of innovation and diversity, Gainwell Technologies offers a plethora of job opportunities aimed at enhancing the digital landscape.

Work You’ll Do

Join Gainwell Technologies' esteemed team to assist some of the most prominent organizations in mastering their technological advancements and digital transformations. At Gainwell Technologies, the focus is on leveraging a unique blend of technology, industry expertise, and digital innovation to lead the market. Professionals at Gainwell Technologies are positioned uniquely at the crossroads of technology and consulting, driving leadership and growth in various sectors through transformative solutions.

Gainwell Technologies Professional Growth and Opportunities

The team is dedicated to building a leading-edge environment that fosters professional growth and innovation. Gainwell Technologies is not just about addressing the current needs of the market but also about foreseeing and shaping the future of technology.

Innovative Work

At Gainwell Technologies, employees engage in groundbreaking work at the intersection of technology and practical application. The company is home to a large group of dedicated professionals who are committed to delivering robust solutions on trusted platforms.

Career Advancement

Embark on a career journey with Gainwell Technologies where the sky is the limit. The company supports ambitious professionals with comprehensive training, development programs, and diverse certification opportunities designed to future-proof careers in the technology sector.

Explore Job Opportunities and Culture

Gainwell Technologies is committed to creating a workplace culture that promotes diversity and inclusion, where every team member’s contribution is valued. Explore various job opportunities, from internships to full-time positions, and become part of a team that values innovation and leadership.

The Gainwell Technologies Commitment to Diversity and Professional Development

Gainwell Technologies recognizes the importance of diversity training and professional development in creating a thriving workplace. The company is dedicated to providing employees with the resources they need to succeed in their careers and contribute to the industry effectively.

Stay Connected with Gainwell Technologies Careers

Join the Team

Discover open positions that align with your skills and interests. Gainwell Technologies is on the lookout for passionate, curious, and creative professionals who are driven to find solutions and excel in their careers. SEARCH GAINWELL TECHNOLOGIES JOBS

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10,001 employees
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