Alameda Health System

Director, Service Line Administration

Alameda Health System$120K — $150K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Business Administration, Nursing, HealthCare Administration, Public Health, or related field.
  • Valid California Registered Nurse license.
  • At least seven years of progressive healthcare experience.
  • Strong skills in fiscal and personnel management.
  • Knowledge of strategic planning and operations in clinical settings.

Responsibilities

  • Lead clinical and business operations of the designated service line.
  • Collaborate with administration and physician leadership to achieve departmental goals.
  • Develop and execute strategic plans in cooperation with stakeholders.
  • Enhance service line operations for quality, market growth, and financial viability.
  • Manage all aspects of clinical operations, including staffing and patient care processes.
  • Oversee profit and loss, KPI development, and financial resource utilization.
  • Represent the service line in community and professional forums.

Benefits

  • Opportunities for professional development and continuing education.
  • Engagement in cross-functional committees and community activities.
  • Supportive environment for staff training and skills development.
Full Job Description
Summary

Responsible for all aspects of clinical and business operations of the designated service line including business development, personnel management, fiscal management, strategic planning, physician recruitment plan, developing Key Performance Indicators (KPIs) and service line financial statements, contract management, and long-range planning of business affairs in collaboration with the Vice President of Ambulatory, Associate Chief Medical Officer and other specific department head.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
  • Accountable for the execution of short and long-term goals working collaboratively with AHS administration, physician leadership, nursing, finance, allied professionals, ancillary teams and other program administrators within the designated department to create a cohesive, quality and value- oriented department.
  • Develops comprehensive strategic plans, establish priorities and articulate a shared vision for the assigned services, in concert will appropriate stakeholders.
  • Develops plans to improving the operations, quality, market growth, and financial viability of the service line.
  • Performs other duties as required.
  • Plans, directs, coordinates and manages all clinical and non-clinical service line activities, projects and programs, including all aspects of clinical operations, staffing models, patient registration, patient billing, etc.
  • Provides oversight in the areas of in direct profit and loss, KPI development, revenue generation, and expenditure control to optimize the utilization of resource at greatest value.
  • Represents the service line on cross-functional committees; has external presence in community and professional organizations and societies.
  • Supervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills; monitors workflow.

MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Required Education: Master's degree in Business Administration (MBA), Nursing (MSN), Masters in HealthCare Administration (MHA) or Public Health (MPH) or related fields.

Required Licenses/Certifications : Valid license to practice as a Registered Nurse in the State of California

Required Experience: Seven years of progressive healthcare experience.

About Alameda Health System

Alameda Health System (AHS) is a public health care provider and medical training institution in Oakland, California. It is a network of hospitals, clinics, and health services that provides medical care to Alameda County residents. AHS is a safety-net provider, meaning it serves a high proportion of low-income and uninsured patients. The system includes four hospitals, four wellness centers, and a skilled nursing facility. AHS also operates residency programs for physicians and other medical professionals.
Learn more about Alameda Health System
Size
4,500 employees
Industry
Net Income
-$12 million
5 Year Trend
-2%
Revenue
$787 million

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