Barclays

Director, Senior Relationship Management

Barclays$239K — $300K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in client relationship management within investment banking or financial services
  • Proven track record in managing complex client portfolios and delivering strategic initiatives
  • Strong analytical skills with the ability to conduct in-depth revenue and return analyses
  • Effective communication and negotiation skills to engage with senior stakeholders
  • Experience in navigating regulatory requirements and risk management frameworks
  • Demonstrated leadership capabilities with experience in managing teams or leading projects
  • Comprehensive understanding of market dynamics and client needs within the financial sector

Responsibilities

  • Lead and coordinate coverage for Barclays’ largest clients, including Hedge Funds and Asset Managers
  • Build and maintain long-term client relationships as a trusted advisor
  • Drive internal collaboration across teams to enhance client service delivery
  • Analyze client revenue and returns to inform strategic decision-making
  • Manage client relationship lending processes for global client portfolios
  • Create and present wallet analyses to support Barclays’ strategic goals
  • Produce annual client strategies to maximize account potential

Benefits

  • Participate in Barclays Employee Referral Program
  • Comprehensive health benefits
  • Generous retirement savings options
  • Professional development and training opportunities
  • Work-life balance initiatives and flexible work options
Full Job Description
Job Description

Purpose

Deliver exceptional sales and business performance by acquiring, developing and maintaining highly proactive, long term client relationships. Protect Barclays reputation through sound risk decisions by managing client group within their risk profile and appropriate regulatory framework.

Accountabilities
  • Manage and grow client relationships and acquire new clients - identifying and managing solutions to meet a wide range of client needs
  • Establish a sound understanding of the strategy of the clients in their portfolio through regular proactive contact, responding to client / prospect queries and requests and identifying opportunities that will deliver long term commercial reward
  • Manage operational, reputational, financial crime and credit risk for the portfolio to avoid exposing Barclays to undue risk
  • Ensure all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards
  • Service/group relationships - referrals to group colleagues


Director Expectations
  • To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
  • They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
  • Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
  • Escalates breaches of policies / procedure appropriately.
  • Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
  • Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
  • Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
  • Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
  • Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
  • Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
  • Negotiate with and influence stakeholders at a senior level both internally and externally.
  • Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
  • Mandated as a spokesperson for the function and business division.


All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

What will you be doing?

Barclays Capital Inc. seeks Director, Senior Relationship Management in New York, New York (multiple positions available):

  • Lead, co-ordinate and monetize the coverage of Barclays' largest and most complex Clients across Hedge Funds, large Asset Managers, and Insurers.
  • Build and maintain independent client relationships with the largest clients of the firm, acting as an established and trusted advisor to these clients.
  • Manage internal stakeholders across Banking, Sales, Trading, and Operations to deliver the "Power of One Barclays" to clients.
  • Drive and contribute to achieving Barclays firmwide strategic priorities including growing our liquid financing balances and structured financing book.
  • Perform in depth client revenue and returns analyses for the entire Investment Bank relationship using Barclays' enterprise client data platform.
  • Perform in depth client revenue and returns analyses for the Markets-level relationship using Barclays Markets sales credit platform.
  • Manage Barclays Markets relationship lending process for the Markets Lending Committee (MCCC) for all clients within the coverage portfolio globally, including the creation of a business case, engagement with the client, and project management.
  • Create and present client addressable wallet analyses using Coalition, feedback from Product Sales Coverage, and own knowledge to support Barclays Markets Top 100 strategy.
  • Solve issues for clients by partnering directly with internal departments, including across KYC, Onboarding, and Sales.
  • Provide briefing materials for senior management meetings including for the Barclays CEO, Global Head of Markets, and Head of Investment Bank Management.
  • Produce and own Barclays Power of One client gameplans (client strategies) on an annual basis.


Salary / Rate Minimum/yr: $239,000 per year

Salary / Rate Maximum/yr: $300,000 per year

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

This position is eligible for incentives pursuant to Barclays Employee Referral Program.

About Barclays

Barclays is a British multinational investment bank and financial services company. The company was founded in 1690 and is headquartered in London, England. Barclays provides a range of financial services, including retail banking, corporate banking, investment banking, and wealth management. The company operates in over 40 countries and has over 83,000 employees. In 2020, Barclays reported revenue of £21.8 billion and net income of £1.5 billion. The company is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.
Learn more about Barclays
Size
81,600 employees
Market Cap
$30.2 billion
Industry
Net Income
$2.3 billion
Founded
1997
5 Year Trend
-5%
NASDAQ

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