We are seeking a Director of Security Operations to lead the people, processes, and operational disciplines that support our managed cybersecurity services. This leader will be accountable for effective security monitoring, threat detection, investigation, incident response, and continuous improvement across customer and enterprise environments.
This is a senior operational leadership role that combines security operations strategy, people leadership, customer engagement, and hands-on oversight. The Director will lead SOC analysts and detection engineers and partner closely with Security Engineering, the Project Management Office, customer teams, and enterprise stakeholders to deliver consistent, high-quality security outcomes.
Responsibilities- Lead, develop, and mentor a high-performing team of SOC analysts, detection engineers, red team operators, cyber threat intelligence anlaysts, and exposure management analysts.
- Define the security operations strategy, operating standards, service model, and capability roadmap.
- Oversee day-to-day monitoring, alert triage, investigation, escalation, and response activities across customer and enterprise environments.
- Serve as the senior operational leader during major security incidents, coordinating investigation, containment, recovery, and executive and customer communications.
- Lead the detection engineering program, including detection development, validation, tuning, coverage assessment, and lifecycle management.
- Integrate cyber threat intelligence and threat hunting into SOC operations to improve detection, investigative context, and proactive defense.
- Establish clear standards for alert analysis, case documentation, escalation quality, quality assurance, and operational reporting.
- Identify and implement practical applications of AI across security operations to accelerate triage and investigation, improve analytical quality, automate repeatable workflows, and enhance service scalability while maintaining appropriate human oversight.
- Develop and maintain operating procedures, investigation playbooks, escalation criteria, and incident response processes.
- Work directly with customers and enterprise stakeholders to understand priorities, communicate risk, explain operational decisions, and resolve service concerns.
- Partner with Security Engineering and IT teams to ensure security platforms, telemetry, integrations, and automation reliably support SOC requirements.
- Manage operational priorities, staffing, hiring, performance, professional development, on-call coverage, and service delivery risk.
- Support solution development, operational proposals, service transitions, and strategic customer engagements.
Salary Range: $180,000-$250,000
General Description of Benefit
- 15+ years of experience in cybersecurity, security operations, incident response, detection engineering, threat intelligence, or a related discipline.
- 5+ years of experience leading cybersecurity or security operations teams. Preference will be given to applicants who have led large SOC, MDR, or multi-customer security operations teams at the Director level or above.
- Deep understanding of SOC operations, including monitoring, alert triage, investigation, escalation, incident response, threat hunting, and continuous improvement.
- Demonstrated experience leading complex security incidents and coordinating technical, business, customer, and executive stakeholders through response and recovery.
- Strong knowledge of detection engineering practices, including use-case development, detection validation, tuning, coverage analysis, and MITRE ATT&CK mapping.
- Experience integrating cyber threat intelligence and adversary tradecraft into detection, hunting, investigation, and response activities.
- Strong operational understanding of SIEM, EDR/XDR, identity, network, cloud, email, and other security telemetry used for detection and investigation.
- Experience establishing SOC operating procedures, playbooks, escalation criteria, quality standards, and governance practices.
- Experience defining and using security operations metrics to manage workload, service quality, detection effectiveness, response performance, and operational risk.
- Proven ability to build, mentor, and lead high-performing security operations teams in demanding environments.
- Strong ability to translate business, threat, and risk priorities into security operations priorities and execution plans.
- Strong communication and customer-facing skills, with the ability to explain incidents, operational performance, and technical risk to analysts, technical leaders, executives, and customers.
- Sound operational judgment, including the ability to make timely decisions under pressure, manage competing priorities, and balance risk, evidence, customer impact, and service commitments.
