Four Seasons Hotels & Resorts

Director, Security and Safety

Four Seasons Hotels & Resorts • $80K — $95K *
Houston, MN 55943In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Minimum three years management experience in a luxury resort.
  • Strong proficiency in English (reading, writing, speaking).
  • Demonstrated ethical conduct and ability to serve as a role model.
  • Proven leadership skills across diverse situations.
  • Skillful in building interdepartmental relationships.

Responsibilities

  • Implement security policies and procedures for ongoing and preventative programs.
  • Conduct performance evaluations for security personnel.
  • Ensure compliance with the Lead With Care program.
  • Investigate and document incidents of crime and potential liabilities.
  • Respond to and assist with hotel emergencies and safety situations.
  • Select, train, and manage security staff effectively.
  • Develop the hotel's fire plan and conduct emergency preparedness tests.
  • Manage technology related to security systems and controls.
  • Oversee the annual budget for Security and Safety departments.
  • Chair the Health and Safety Committees, ensuring adherence to OSHA regulations.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other Four Seasons properties.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary meals for employees.
Full Job Description
About the role

The Director of Security and Safety is responsible for the day-to-day security of the property to ensure the safety and security of all guests, personnel and property.

What you will do

  • Implement all policies and procedures regarding ongoing and preventative security and safety programs.


  • Review and conduct performance evaluations for Security.


  • Ensure compliance with the Lead With Care program.


  • Prevent situations that could jeopardize the reputation of the hotel.


  • Investigate crimes committed against the hotel, guests, and employees and document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.


  • Respond to and assist hotel staff in handling of any hotel emergency or safety situation, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.


  • Select, train, schedule, discipline and manage security.


  • Remain informed of current laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.


  • Develop and implement the hotel's fire plan, in addition to testing the Fire and Emergency Response Preparedness.


  • Use and manage technology related to guest security, employee security and camera systems, controlling keys, lock system and alarm systems.


  • Develop and maintain annual budget for Security.


  • Chair the Health and Safety Committees in the hotel.


  • Administer the hotel's OSHA Hazardous Communication Program. Perform all tasks safely in compliance with OSHA regulations.


What you bring

  • Minimum three years management experience in a luxury Resort.


  • Requires reading, writing and oral proficiency in the English language.


  • Appropriate business conduct and ethical principle to serve as a role model for others.


  • Proven ability to effectively lead in a variety of situations with different individuals or groups.


  • Ability to develop strong and effective interdepartmental relationships.


What we offer:

  • Competitive Salary, wages, and a comprehensive benefits package


  • Excellent Training and Development opportunities


  • Complimentary Accommodation at other Four Seasons Hotels and Resort


  • Complimentary Dry Cleaning for Employee Uniforms


  • Complimentary Employee Meals


Schedule & Hours:

  • This is a full-time position


  • Open availability expected, with scheduled shifts including late nights, holidays and weekends


About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Hospitality & Recreation
Founded
1993
* Ladders Estimates

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